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HÔTEL MÉDIÉVAL * * *

Hotel €€
3.9/5
33 review

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Carte de l'emplacement de l'établissement
15, rue Petite-Saunerie, 84000Avignon, France
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04.90.86.11.06
2024
Recommended
2024

Excellent value for money hotel located close to the Palais des Papes

Really close to the Palace of the Popes in a quiet and picturesque alley, the Medieval is an excellent value for money. This former cardinal's livery has character with its patio. The comfort is there. Two rooms have a view on the Palace of the Popes. On the ground floor are the breakfast room and a small reading room. Copious breakfasts to walk through the narrow streets of the city or climb the steps of the Palace of the Popes. A studio formula with kitchenette can be proposed to you from three days.


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Members' reviews on HÔTEL MÉDIÉVAL

3.9/5
33 reviews
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Value for money
Location
Cleanliness
Setting / ambience
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Visited in october 2023
Hotel sympa en hyper centre d’avignon, l’intérieur un peu vieux et le matelas trop dur le rend trop cher.
FPY
FPY
Visited in october 2023
Simple et agréable. Historique, l'intérieur est joli avec de vieilles pierres
Je recommande
Visited in october 2023
Merci pour votre accueil, l'hôtel est très bien situé et le personnel très accueillant bon prix et chambre tout a fait correct. On sent une vraie gentillesse de presque tout le personnel. Nous sommes restés deux nuits et le veilleur de nuit doit vraiment faire un effort sur la façon dont il parle aux clients (j'ai eu une explication avec lui les deux soirs), donneur de leçon et vraiment pas agréable, vu l'effort mis en place par le reste du personnel, c'est vraiment dommage. Une fois le commentaire vu par vos équipes je le modifierai afin de ne pas vous porter préjudice.
HÔTEL MÉDIÉVAL
HÔTEL MÉDIÉVAL Manager
10/20/2023 at 15:53
Cher Monsieur
Nous vous remercions infiniment pour votre commentaire que nous n’avons pas manqué de partager avec notre équipe.
Nous sommes en effet très soucieux de l’accueil et du bien être de nos clients
C’est pourquoi nous vous présentons toutes nos excuses pour pour l’expérience que vous avez eue avec un de nos collaborateurs remplaçant
Nous espérons vivement vous revoir à nouveau parmi nous.
Bien à vous
La direction
Visited in october 2023
Un hotel parfait en plein centre ville facile d'accès parking payant mais avec ristourne de 20% par l'hôtel accueil super chambre au top petit dejeuner excellent on y reviendra je recommande.
Visited in october 2023
The outside, lobby, and stairwell have a lot of charm. I excited to stay here. The room was even fairly spacious.

However, the room was not in good condition. After a night of sleeping in the room, we suffered irritated throats and allergies. There is visible black mold in the grout and ceiling of the bathroom, and the inside of the AC looked filthy.

Perhaps related to its lack of upkeep, the air conditioner was also extremely loud. And not a consistent a loud hum either, but big thumps at irregular intervals. This was also pretty annoying when trying to sleep but we could have lived with it if not for the air problems.

Unfortunately, we booked through a travel portal and prepaid for 3 nights. The hotel would not refund the rest of the stay. But spending another two nights here was not an option for us, so we left.

Edit: I see the hotel below is denying I even stayed there. There is no chance that I have the wrong hotel, and after the time I spent complaining to the manager it is unbelievable that this is an honest mistake on the part of the hotel.
HÔTEL MÉDIÉVAL
HÔTEL MÉDIÉVAL Manager
10/04/2023 at 12:26
Dear Guest
I guess you made an error of the hotel.
You didn’t stay in our house.
We do not have any reservation on your name.
Best regards
Paul

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