LA BASTIDE BOURRELLY - MATHIAS DANDINE
Hotel
€€
3.9/5
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Place Albert Florens,
13480Cabriès,
France
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Members' reviews on LA BASTIDE BOURRELLY - MATHIAS DANDINE
3.9/5
40 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Mon coeur oscille entre 3 et 4 etoiles,
Mais en realité je mettrais 3,5
Le repas - poisson grillé ou snacké - etait delicieux, mais autour de cela pas vraiment d'effet "wahou". Je ne m'en rappelle d'ailleurs pas (alors que nous avons pris plusieurs temps). Pas de bière pression - je ne comprends pas, sans doute est ce une boisson de "beauf" ?
Et coté service, l'equipe etait tres sympa mais ultra ultra présente (il y avait peu de monde, je comprends, mais vraiment là c'etait compliqué).
Le cadre est également sympa, mais pas d'effet wahou la encord.
Bref, cela reste un bon moment, mais beaucoup de detail pousse a me
Donner cette note.
Absolutely not a 5-star experience — misleading listings, poor service, and zero accountability.
We stayed here for 3 nights in June 2025 and were shocked by how far the reality deviates from the online descriptions.
— The room we were given had no balcony, faced a wall at less than one metre, and felt like a semi-basement.
— Reception staff was openly rude and aggressive when we raised the issue — waving hands, raising his voice.
— No hot water on the first day — we were sent to another floor to shower.
— The shower in our room lacked a glass panel, so water flooded the entire bathroom every single day.
— The hotel is located at a crossroads — expect loud motorcycles revving all night.
— Breakfast was unacceptable: flies crawling over fruit, stale-looking cold cuts, and overall poor hygiene.
— No conditioner, no hand cream, no face sponges — when asked, the excuse was “we’re eco-friendly.” Not good enough.
— No duty manager available to address concerns.
— After wasting over an hour with Booking.com support, we discovered that the hotel simply does not have the room category shown online — those photos with balconies are fiction.
As for the “Michelin-starred” restaurant: we paid over €200 for a few starters (no alcohol), served on plates that smelled like detergent. The award, if it ever existed, is no guarantee of quality today.
This is not a 5-star hotel — 4 stars would already be generous. The “Michelin” reference is highly questionable.
Booking.com takes no responsibility. This place survives on marketing, not substance.