HÔTEL ESCALE OCEANIA AIX EN PROVENCE * * *
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4.1/5
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Recommended
Three-star hotel-restaurant with outdoor swimming pool, terrace and gym in Aix-en-Provence.
This three-star hotel is located 2.3 km from the city center. The rooms are comfortable and well decorated. The staff were very friendly and helpful. The staff is very friendly. A cozy interior. The hotel offers an outdoor swimming pool with its furnished terrace and a gym. The restaurant offers traditional French cuisine and serves a buffet breakfast. In the lounge bar you will enjoy drinks and snacks. Free private parking. Good value for money.
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Members' reviews on HÔTEL ESCALE OCEANIA AIX EN PROVENCE
4.1/5
44 reviews
Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Chambre et salle de bain impeccable. Grande piscine propice à la détente. Petit déjeuner continental irréprochable.
Bref un rapport qualité prix au top!
Allez y les yeux fermés !
- Restaurant: food options online were misguiding and not the same as in real life. Very limited menu. Furthermore, we had to wait for our food for a long time. When it arrived, it was cold and there was a piece of hard plastic embedded in my son’s food which he was about to eat. On top of this, they tried to charge us the full amount of the diner, including the cold item with the piece of plastic which we obviously didn’t touch anymore and refused to pay for. Never experienced something like this.
- Rooms: Room actually was ok, but no handsoap to be found. Asked at the reception and was told there was none. Also a first for me.
So in summary: would not recommend to stay here.
Edit: Response to the owner’s comment that I am stating something that is not true: This did happen so I am not sure why you are stating otherwise. Here is a more elaborate description of the events: I went to the waiter and asked for my bill. I got the bill and asked if the cold piece of food with the hard plastic was included. The waiter said “yes”. I then asked for it to be removed due to obvious reasons. The waiter said he had to ask his manager for this. I waited for the manager and explained to him that I was not going to pay for that particular piece of food. The waiter then deducted it from the bill. This is what happened.