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Members' reviews on MANDARIN ORIENTAL
4.7/5
16 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
Absolutely an amazing hotel. All the staff are extremely helpful and attentive. I will definitely return.
Visited in april 2024
I had a really terrible experience staying in the Penthouse Suite. It was such a disappointment. The room was not properly cleaned, even after the day cleaning service. To make matters worse, I had to wait 40 minutes for breakfast, when I was promised it would only take 7-20 minutes. And when my order finally arrived, it was incomplete. They forgot to bring half of the dishes, even though the service provider repeated my order correctly. On top of that, the elevator in the room doesn’t work . I ended up getting stuck in the elevator and had to get out myself because the emergency button didn't work. There was no ventilation in there either. I had to rely on a colleague to call for help, and it took the employee 20 minutes to arrive. To add to my frustration, some of the connectors in the room didn't work. Overall, I am deeply disappointed with the poor service at this hotel. I will definitely not recommend it to anyone. Even though the meeting at the reception was great it unfortunately couldn't change my overall negative impression.
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Visited in april 2024
Fantastic hotel. The outstanding part was the level of care and service from the people working there.
Visited in march 2024
Service is helpful and attentive, food is good and wide choice of drinks.
The garden is just lovely.
Recommended
The garden is just lovely.
Recommended
Visited in march 2024
Très bel hôtel qui nécessite toutefois un Petit coup de travaux. Il serait envisageable de le remettre à neuf à mon avis
Visited in march 2024
Un sans faute !
C’est ma deuxième fois dans cet établissement et l’expérience fut aussi bonne que lors de la première,
L’endroit est juste magnifique, chaque moment passé dans l’établissement est un vrai bonheur !
Le personnel est très attentionné et la qualité des prestations est irréprochable !
Je reviendrai
C’est ma deuxième fois dans cet établissement et l’expérience fut aussi bonne que lors de la première,
L’endroit est juste magnifique, chaque moment passé dans l’établissement est un vrai bonheur !
Le personnel est très attentionné et la qualité des prestations est irréprochable !
Je reviendrai
Visited in february 2024
Léo le voiturier, un homme très chaleureux, ma laisse une très bonne image de l'hôtel. Merci encore à lui et à tout l'équipage.
Visited in february 2024
This is a great place to stay when coming for a long weekend. The staff, food and accommodation were great. I managed a cheeky little treatment in the spa and was so please I did it was amazing.
We will return x
We will return x
Visited in february 2024
Rien a redire
Toujours un plaisir de s'y rendre
Toujours un plaisir de s'y rendre
Visited in february 2024
Très bon accueil et services!!
Visited in february 2024
Sans doute un des meilleurs palaces parisiens. Certes, le décor est sobre mais la créativité des aliments et boissons servies vaut le détour. Les cocktails sont vraiment à tester !
Visited in february 2024
The less-than-ideal circumstances of this trip gave the hotel ample opportunity to shine... and shine, they did.
Un exemple parfait de la façon dont un grand hôtel prend soin de ses clients... merci beaucoup.
Un exemple parfait de la façon dont un grand hôtel prend soin de ses clients... merci beaucoup.
Visited in february 2024
De passage pour boire un verre. Nous avons profité d’un agréable moment tant par la beauté du lieu que par la gentillesse des serveurs/serveuses
Les cocktails sont délicieux !
Les cocktails sont délicieux !
Visited in february 2024
I had an absolutely fantastic stay at this hotel!
Value for money
Location
Cleanliness
Setting / ambience
Service
Le paradis ! Un lieu de rêve , en plein Paris.
Un personnel adorable , à l'écoute et qui sait se mettre à la hauteur de ses clients
Un personnel adorable , à l'écoute et qui sait se mettre à la hauteur de ses clients
MANDARIN ORIENTAL
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01.70.98.78.88
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We visited the 24/7 gym during off peak hours and was glad to see the full range of equipment. They even had a swimming pool which unfortunately closed after 10pm.
The price point is a bit high but is worth every penny if you could splurge. Would definitely come back when we visit Paris