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Members' reviews on BARGE RIDE
3.8/5
5 reviews
Value for money
Service
Originality
BARGE RIDE
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06.58.82.27.57
The best at Lightship-Cap-Ferret and around
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Thank you in Vincent for its natural his sympathy and generosity, we enjoy more than ourselves! It delays us one thing: to start!
I strongly recommend this activity which was just perfect!
Thank you with all the team!
Indeed, after several telephone contacts with Vincent the manager of the activity, a firm book on their website and several hundred kilometres for our guests, we arrive full with enthusiasm you Saturday afternoon at 15:45, including agreed, in the town of Light Canon Cap-Ferret for a stroll in the barge on the bassin d'arcachon.
At 16:00, not always have any presence on the site of the place and 2 inalienable mobile phone numbers saturated with transport, we finally arrive with help friendly and sympathizing a neighbour to contact Vincent who announces us simply he works in the heart of the bassin d'arcachon and he did not planning to ensure the service, but he had it delegated to another person, equally absent go as him!
After some exchange with unattractive remarks and not very responsible on behalf of Vincent, we get with insistence the number of another contact which also seems to have been forgotten to it by appointment in its infancy a murky story of displays the rendez-vous on a book, but nevertheless promises to us to quickly find a solution while reminding us as soon as possible.
Note that we always expect his call as well as a short note of excuse on behalf of Vincent what it seemed to be a minimum compared to little reliability and the seriousness of this provider!
In short, a publicity certainly eye-catching, but the services that we do not want to describe, nor recommended because of the lack of consideration given to guests.
Nous sommes vraiment navrés que vous ayez eu une mauvaise expérience avec nos balades, et vous présentons toutes nos excuses. Nous sommes une toute jeune entreprise et même si nous faisons de notre mieux au quotidien, il arrive malheureusement parfois que des soucis d'organisation/mauvaise communication en interne se produisent.
Sachez que nous avons revu notre organisation et notre équipe depuis le mois de mars, pour apporter le meilleur service possible à nos clients. Nous souhaitons en effet vous permettre de profiter de moments magiques et inoubliables sur le Bassin, sans que vous ayez besoin de vous préoccuper de ces soucis d'intendance et d'organisation :)
Si vous le souhaitez, n'hésitez pas à nous contacter pour en discuter plus en détails à [email protected].
A très vite,
L'équipe Balade Sur Chaland