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Members' reviews on EAUZONE

4.4/5

84 reviews

Value for money

Kitchen quality

Originality

Frame/Ambiance

Service

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Salahuddin S.

Visited in april 2024

Amazing hotel ???? very nice service excellent room condition so unique hotel.

Shadow P.

Visited in april 2024

The guys who come to clean throw away the towels and don't clean the room properly.
The breakfast is very bad, I want tea, I say it 3 times and wait 30 minutes. The sea is very bad.

MLad

Visited in april 2024

we have iftar party for our company and really disappointed with service of buffet. few of Barbeque items finished before our turns come. what a mismanagement. sweets are good. ambience is beautiful.

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Alanoud A.

Visited in april 2024

ما عجبني ! ومراح ارجعله
الغرف قديمة
مو كل شي متوفر لازم تطلبينه
تنظيفهم ما كانك ب 5 stars hotel !!!!!
السيرفيس بالبحر بطيء جدا وممنوع تطلبين او تاكلين فيه بس مشروبات
حاطين على بحر وفيه فوق ٢٠ كرسي رجال واحد يخدم و واحد يجيب لك فوط !!!
ليه طيب
وكل الكراسي محجزه ومافيها احد سواءا في البحر او الpool
وفوق كذا بعيددددددددددددد مشواير في كل مكان
والعالم زحمة !
للأسف انه اوتيل معروف بدبي ! يكون كذا !!!!! ????????

Salim H.

Visited in april 2024

Value for money with the redeemable guest day passes.

Matthew M.

Visited in april 2024

I have always loved staying at The O&O Mirage but more importuning need to highlight the first class and five star personal service particularly from Nadun at The Rooftop Bar regarding drink quality and always knowing my order prior to sitting down is such a personal touch,

Clive R.

Visited in april 2024

First class location, food, staff and service. Will definitely come and stay again!

Rana F.

Visited in april 2024

Good view

Vanessa W.

Visited in april 2024

A dream come true. A remarkable experience and service with meticulous attention to detail. The ladies in the family booked in for 4 nights, and enjoyed making memories we will never forget.

Alain P.

Visited in april 2024

Visited the Arabian Court at the Royal Mirage for a work Iftar celebration. The Arabian Court in one of the hotels three spaces (The Palace, Arabian Court and The Residence) offering a classic Arabian vibe and decor. The Palace Courtyard and Arabian Courtyard are open daily from 5pm to 1am. The service was outstanding- friendly, efficient and helpfull. A great spot to enjoy with a group of friends or co-workers.

Abishek v.

Visited in april 2024

Had a great suhoor !!
Good food good ambience!!

Sherif E.

Visited in april 2024

Excellent, classy and luxurious.

Sherif E.

Visited in april 2024

Classy, cozy and prestigious
Highly recommended.

Zina H.

Visited in april 2024

Amazing staff

Ina A.

Visited in april 2024

I am writing to express my extreme disappointment with my recent stay at one and only establishment. the staff was rude at the pool no drinks bad service .

Deepak S.

Visited in april 2024

Regular meeting spot..good relaxed vibes

ياسر �.

Visited in march 2024

ممتازة معاملاتهم طيبة خدمات متنوعه وعالية الجودة

David C.

Visited in march 2024

The best!!

Marwan a.

Visited in march 2024

Love coming here for my Moroccan bath. I leave feeling clean and so well rested. Good for the body and soul

Ahmad S.

Visited in march 2024

Attended an Iftar event by Range Rover. It was very well organised, and food was delicious

Hassan H.

Visited in march 2024

We had a very bad suhoor service and food not up to standards. Not recommended

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Kashif A.

Visited in march 2024

Beautiful

Dr S.

Visited in march 2024

The resort's facilities were equally impressive, with a pristine private beach, multiple swimming pools, and a world-class spa offering a range of rejuvenating treatments. The attentive staff were always on hand to ensure that every need was met, making us feel like royalty throughout our stay.
Overall, One&Only Royal Mirage exceeded all expectations, providing a truly unforgettable experience. We cannot wait to return to this oasis of luxury and hospitality."

Iryna P.

Visited in march 2024

I visited this place today, and what I can say is only " THE BEST" . It's very hard to find a good place with professional staff, but I did find my therapist.
My therapist Zeinab was amazing, not only very professional but also very warm and charming lady. She made my day ❤️, I would come back only for her treatment.
Highly recommended ????

Nabih K.

Visited in march 2024

Very bad service in the ramadan tent
Wrong food

Radu

Visited in march 2024

Very Beautiful Hotel with nice Service. Unforgettable. Mr. Nadun was very friendly and fulfilled everything we wanted.

We will definitely come back in future!

José L.

Visited in march 2024

One and only es un clásico en Dubái. Lugar excelente para reuniones de trabajo, para tomar algo cerca de la playa, y si puedes, para alojarte.
En un lugar extraordinario entre Marina y The Palm. Puro lujo.

Nisrine E.

Visited in march 2024

A great Spa where you can find peace, nice welcome, and recharge your energy. It is a very clean spa with lots of attention to details and well-being. Prices are on high end though

David C.

Visited in march 2024

THE BEST hotel that I have ever stayed in

Gautam (.

Visited in march 2024

If you want to spend thousands of dollars per night for a suite, do NOT stay in this hotel. Try Mandarin or Four Seasons.

The lights in the bathroom and room are not working. Management says it's a "technical issue" as if that's the guest's problem!! Terrible property and terrible customer service. We have a suite and lights in the bathrooms and rooms are not working. We have to wait for an "engineer" to fix it. What a joke.

I have stayed in many hotels in Dubai, you can't go wrong with Mandarin and Four Seasons. One and Only Royal Mirage is a One and Only Joke. First and Last time here. As a customer spending bundles, we shouldn't have to deal with this agitation.

P.S. They need to learn how to treat western guests. Don't fall for management's response below.