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SHERATON METAIRIE - NEW ORLEANS HOTEL * * *

Hotel €€
2.8/5
20 review

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4, Galleria Boulevard, Metairie, The United States Of America
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+1 504 837 6707
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2024
Recommended
2024

The Sheraton Metairie - New Orleans Hotel offers the perfect blend of modern style and comfort. Conveniently located between New Orleans Louis Armstrong International Airport and downtown, this hotel is an excellent base for exploring the city's attractions. Rooms are comfortable and well-equipped, offering guests a pleasant stay. The hotel also features a gym, outdoor pool and meeting space. Zuby's Restaurant offers tasty American and Cajun cuisine, as well as drink specials. Check-in is from 3:00 pm and check-out until 12:00 am. On-site parking is free, and pets are not permitted.

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Members' reviews on SHERATON METAIRIE - NEW ORLEANS HOTEL

2.8/5
20 reviews
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Visited in january 2024
The rooms are nice, pretty and look clean. But the bathrooms. Not sure if there is mold? But the ceiling is disgusting and there is basically NO water pressure. In the shower of faucet.
Visited in january 2024
I have stayed at this Hotel regularly over the last 5 years. It has gone from 4 star to a one star.. my staff have ask to be booked in other places because of the experience.
Staff that are rude
Staff that won't admit fault
Manager that does not know what she is doing to make customers feel good.
Restaurant . bar that has disgusting food.
Furniture that is old and well used.

I recommend finding a different place.
Visited in january 2024
Very nice. I would give it a 5 star rating except that I did have a crummy waitress last night at the bar. She seemed to cater to all her white customers over me. She even walked past me with my order of hot wings and sat them at the edge of the bar. After 5 minutes, I went and got them. All she said was "I'm sorry, I got busy". How? There where 6 people there. She also "forgot" about another black patron's order.
Visited in december 2023
I never stayed. Too far from where I needed to be. They wanted to charge me for the days that I used which was none of them. I stayed at another Sheraton in NOLA for the same days and time.
Visited in december 2023
No room service. Breakfast at order.

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