SHERATON METAIRIE - NEW ORLEANS HOTEL * * *
Hotel
•
€€
2024
Recommended
•
2024
The Sheraton Metairie - New Orleans Hotel offers the perfect blend of modern style and comfort. Conveniently located between New Orleans Louis Armstrong International Airport and downtown, this hotel is an excellent base for exploring the city's attractions. Rooms are comfortable and well-equipped, offering guests a pleasant stay. The hotel also features a gym, outdoor pool and meeting space. Zuby's Restaurant offers tasty American and Cajun cuisine, as well as drink specials. Check-in is from 3:00 pm and check-out until 12:00 am. On-site parking is free, and pets are not permitted.
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Members' reviews on SHERATON METAIRIE - NEW ORLEANS HOTEL
2.8/5
20 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
My boyfriend and I stayed here this past weekend. The room itself was very outdated and the shower had mold in it. Upon noticing house keeping did not leave us towels, we alerted the front desk in which the young lady said she'd have someone bring some up we never got them until almost 4 hours later. To top things off the fire alarm went off 3 times while there, once at 3:00 in the morning. Overall, our stay was horrible and needless to say we won't be staying here again. The front desk did absolutely nothing to help accommodate us and make our stay more comfortable. I do not recommend!
Visited in april 2024
The accommodations provided by the hotel were deemed substandard, as the rooms appeared antiquated and needed dire maintenance. In light of this, I requested to switch rooms due to a moldy odor. Moreover, the hotel staff informed me that they were unable to provide towels at the time of my request. I so need a refund.
Visited in march 2024
Bad service. We did not get room service for two days in a row. We talked to the front desk in the evening after a long day of traveling, and the answer we got from the front desk lady was that " because we have more than 100 rooms to clean". Excuse me? That's not a property excuse for not giving us room service.
Visited in march 2024
Staying at Sheraton Metairie New Orleans was an exceptional experience. The hotel's comfort, impeccable service, and convenient location made my visit truly enjoyable. From the well-appointed rooms to the attentive staff, every aspect contributed to a memorable stay. I highly recommend it for a delightful and relaxing accommodation.
Visited in march 2024
Very friendly and great food and amazing service.
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