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Members' reviews on HAMPTON INN AND SUITES SHREVEPORT/SOUTH
4.5/5
22 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
Great stay. Room was clean and the staff was nice. Even offered us free cookies. Now tomorrow, I will have to see what the breakfast will be like...
Visited in april 2024
My advice is to stay somewhere else! Beds are very uncomfortable! The bathroom had water on the floor. When we arrived there was no one at the check in desk, so we had to wait! We had got sent an email to download the app for a contacless check in, and it did not work. Called to complain and their GM team did not reach out. I had to call to get an update to hear no resolution would be made. DON'T WASTE YOUR MONEY HERE!
Visited in march 2024
This hotel was nice, but has begun to show its age. The details and smells are where you begin take notice.
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Visited in february 2024
First, I am a loyal Hilton Diamond member. My first room ac did not work, which they told me they knew that, but let me choose this room on my app. When I went down to get the key for my next room, the lady threw the key up on the counter and did not utter a word. In the second room, someone had spilled something on the tile floor, and it was obvious, you could see it, but it was not cleaned up. Overall just poor customer service.
Visited in february 2024
One of the better free breakfasts buffets I've had at a hotel. Eggs, fresh waffles, fruit, juice, cereal.
Visited in january 2024
Amazing customer service!!
Visited in january 2024
Clean, comfortable rooms, good breakfast, nice employees. Highly recommend.
Visited in january 2024
It was great! Room and bathroom were clean. Bed was good.
Visited in december 2023
Room 219 ,s tolet wouldn't flush , staff was really friendly
Visited in december 2023
Came for an event on the LSUS campus. The room was very clean and the staff was helpful. I will be returning for graduation.
Visited in november 2023
Great night before Thanksgiving and morning of.
Visited in november 2023
I loved my spacious rooms. I didn't have to ask for extra towels or tissue the employees stayed on top. Great experience and location was perfect r8ght across the street from my job. Plus the snacks left on the counter had my fav❤️ fudge round cakes! LOVED the brick fountain at the entrance
Visited in november 2023
The location is great for visiting LSUS. This was our second weekend staying and both times had the same sweet lady at the front desk at Checkin, Tatiana. She was very personable, knowledgeable, and accommodating. The room was very large, breakfast was good with many options, and the entire staff was very friendly.
Visited in november 2023
Nice clean hotel
Visited in october 2023
Stayed here while working out of town. Very nice. Hotel rooms are very large and spacious. Everything seemed very clean. Hotel has a very sleek modern look. Minimalistic decor which I like. Also has a free hot breakfast which is becoming a rarity in the hotel industry. These days. Staff was very friendly. I wish the TV's in the rooms were a bit larger for me. Seemed a little bit small what I was sitting on the couch. However, everything was great with our stay. No complaints. Hotel is also conveniently located to several things in town such as restaurants and etc
Visited in october 2023
My Church Family came from Florida this past weekend 14-16 and I must say that after Riding on a Charter Bus for over 17 hours, this Hampton Inn lived up to my Expectations Completely. Check In was Absolutely Smooth even though they had to deal with a bus load of people at 10 at night. The Rooms were Clean and Neat with All of the Amenities that I needed. The bed slept so good. The Rooms were Spacious with plenty of room to move around in. Breakfast was Awesome every day with plenty of items to choose from. The hotel was completely accessible to many stores and restaurants. Some in walking distance. If I ever come back to Shreveport, I hope that I get a opportunity to stay at this Hampton Inn again. Staff was Wonderful too. 4 ⭐⭐⭐⭐
Visited in september 2023
The hotel was very clean and inviting. The employee was so nice and well mannered. I didn't have any issues when checking in. The room was clean, neat, and spacious. Even had 2 bottles of water. The bed was comfortable, and I had 4 pillows! The parking lot was big, not very busy. Everything was great. The location was in the perfect spot, close to several restaurants as well as shopping options.
Visited in august 2023
Stayed 3 nights and room never got cleaned. This should be something that gets done everyday without asking front desk
Visited in august 2023
I stayed 1 night, the room was clean, the beds were comfortable, staff was pleasant. I would stay again.
Visited in august 2023
Great Great place to stay very friendly and helpful
Visited in august 2023
Excellent service!
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Visited in july 2023
Excellent breakfast and comfortable rooms.
HAMPTON INN AND SUITES SHREVEPORT/SOUTH * *
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