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COURTYARD NEW ORLEANS COVINGTON / MANDEVILLE * * *

Hotel €€
3.5/5
18 review

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Carte de l'emplacement de l'établissement
101, Northpark Boulevard, Covington, The United States Of America
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+1 985 871 0244
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2024
Recommended
2024

The Courtyard by Marriott New Orleans Covington/Mandeville is a modern hotel located in Covington, Louisiana. It's conveniently located off North Highway 190, just 5.3 km from the Downtown Covington Farmer's Market and 7.7 km from Southeastern Louisiana University. Contemporary rooms offer free Wi-Fi, flat-screen TVs, desks and coffeemakers. Some rooms also have a sofa bed, and suites feature a mini-fridge and separate living space. Common areas include a living room-like lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. The hotel also offers an indoor pool, gym, business center, meeting space and free parking. Guests can enjoy free Wi-Fi, breakfast for a fee, air conditioning and business center services.

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Members' reviews on COURTYARD NEW ORLEANS COVINGTON / MANDEVILLE

3.5/5
18 reviews
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Value for money
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Visited in april 2024
I have been a loyal Marriott customer for over 11 years. I made a reservation for this coming Saturday for my parents. The total cost for the room was $265. Today, I called to ensure that my parents were on the reservation and could check-in. I have done this exercise countless times. However, today, I was told my rate was increased to $296. The reply to my question why was I added two more individuals to the reservation. I replied I was not staying in the room. There would be only two people in the King size room. Today Marriott failed miserably at customer service.
Visited in march 2024
Room was dated, but everything was clean and the staff was friendly
Visited in march 2024
Stopped here on my way to Houston. It was convenient. Lots of shopping, fuel, and restaurants in the immediate area. The staff was very friendly and prompt. The facility was clean and the room was comfortable. We were all awoken by a fire alarm at 10:30 pm. Not sure so or what set it off, but we all evacuated the building. It took about 40 mins for the FD to check things over and release us back inside. Needless yo say, it took a long while to get back to sleep. I’m sure this was unanticipated.
Visited in march 2024
Although this is an older hotel, the room felt clean and didn't have an old feel to it. However, the lobby, elevator, and common areas were not clean and needed to be maintained throughout the day. I was on the second floor and could hear guests walking around. Also in the morning, I could hear the alarm of another guest going off from my room. The hotel is in an excellent location and is within walking distance of a few restaurants.

Unfortunately, I am giving this hotel a 2-star rating due to safety concerns. When I returned from dinner, I found that my door key did not work. To reactivate my card, I had to go to the front desk, and the lady at the desk did not ask for any ID. I only gave her my name, room number, and key, and she reactivated my card. This is a major safety concern as it puts guests at risk.
Visited in march 2024
Nice and warm and relaxing

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