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Members' reviews on HOTEL ANGELENO
3.8/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
HOTEL ANGELENO
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You are required to pay for valet parking.
I left a golden necklace here that had extreme sentimental value to me. I know exactly where I left it and I reported this to the hotel. When I showed up to the hotel to hopefully recover it.
I waited in the lobby for about an hour waiting for a response from housekeeping to see if the necklace had been found. I suspect that this waiting time was being used to come up with some excuse.
The staff was very dismissive, I was told that the necklace was not found and that the room had another guest in it after me. I politely asked for the guests contact information to reach out to them. The attendant told me that the guest was only there for a few hours and they did not have their contact information.
This seems very suspicious, since to check into the hotel you need to provide ID and contact info. And what kind of guest stays in a hotel room for only a few hours?
The front desk had my contact information but somehow not the guest that had stayed after me.
I will be reaching out to upper level management to recover compensation or better yet, to recover what is mine.
HUGE DISAPPOINTMENT ABOUT STAYING AT THIS PROPERTY.
I DON'T LIKE SURRENDERING MY VEHICLE TO ANYONE.
THEY HAVE A PARKING STRUCTURE BUT SOMEHOW I'M INCOMPETENT TO PARK THERE.
THE ROOM WAS NICE THE VIEWS WERE EXCELLENT.
THE STRUCTURE OF THE HOTEL WAS FUN AND UNIQUE OLD STANDARD FROM HOLIDAY INN GOING BACK TO THE LATE '60S.
THE STAFF WERE FRIENDLY BUT WAS TOLD AND NO UNCERTAIN TERMS THAT I CANNOT PARK MY CAR MYSELF.
THERE'S A RESTAURANT AT THE TOP OF THE HOTEL WITH BEAUTIFUL VIEWS.
THEY SERVE BREAKFAST (PRICES WERE REASONABLE)
Also, they charge $40/night for valet parking even as a guest. They don’t give you the option to park yourself.
The lobby always smells like marijuana.
Comfy king sized bed. Plush towels. Nice view of the Getty Center from the balcony.
We had a Uhaul to park so they put us in the back lot. Plenty of space. A little sketchy. But nobody messed with the truck.
We enjoyed brunch up on the 17th floor. And the coffee shop in the lobby was great!
The rooms are amazing. Beds are comfy, in room fridge is cold and the TV is large with lots of channels.
The bathroom sink area is separate from the tub and toilet. Free toothbrush and toothpaste as well as lotion, shampoo and body wash in the shower.
The bathtub and shower isn't on oar with the rest of the room but it's serviceable.