LUXE SUNSET BOULEVARD HOTEL
Hotel
•
€€€
2024
Recommended
•
2024
Not far from the Getty Center, this hotel is composed of two parts: the lobby is located in the main building, while the most remote guest rooms are in height, in the garden. The rooms are very large and stylish; most have a large balcony or patio. A free shuttle bus connects the hotel to the Getty Center to prevent guests from enquiquiner at the museum parking. At weekends, Luxury Sunset is taken by wedding receptions; The Spa also attracts a local clientele over the weekend. However, the atmosphere remains very relaxed.
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Members' reviews on LUXE SUNSET BOULEVARD HOTEL
2.6/5
22 reviews
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Gorgeous setting inside and outside. First class service.
Despite the run down rooms with a terrible smell, and almost every single outlet not working in the room, the hotel staff is anything but pleasant. I left an extremely valuable item of mine in the hotel and realized the next day. As I called them in panic, they did absolutely nothing to help me out. In the most unapologetic tone, they took a message down and I never heard back from anyone. I called the hotel over and over and they simply told me "the maid never saw it" even though they claim their rooms are cleaned thoroughly and inspected by a manager before being rented out to another customer. This is not an item I lost or misplaced. I knew exactly where it was and the drawer I placed it in. At the least they could have acted like they were concerned for my huge loss (valued at 10k) and acted professional enough to take the appropriate steps to attempt to locate my item. I would never trust this hotel again or stay there due to their terrible customer service and lack of empathy.
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