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Members' reviews on MANDARIN ORIENTAL

4.7/5
23 reviews
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Visited in april 2024
Food in the restaurant is pricy but delicious!
Visited in april 2024
My stay was wonderful and unforgettable.. the support I got when making the reservation was super .. Thanks to Gianna and her team for the support and for everything to made my stay wonderful
Visited in april 2024
5 star perfection from every angle!
Visited in april 2024
Egal ob Beruflich oder Privat… Wenn München dann hier! Alles Top
Visited in april 2024
Dear Mandarin Oriental Munich,

My wife and I recently had the pleasure of staying at your beautiful property for two nights, and we cannot stop raving about our experience. From the moment we stepped into the lobby until our departure, everything was simply outstanding.

First and foremost, our room was beyond perfect; it was impeccably designed and offered unparalleled comfort. In fact, it's safe to say that it was the best hotel room we have ever had the pleasure of staying in. However, what truly set our experience apart was the impeccable service provided by Ms. Jennifer Mueller and her exceptional team.

Allow me to highlight some of the remarkable individuals who made our stay unforgettable. Mr. Cloudio, the night receptionist, greeted us warmly in the early morning hours and ensured a seamless check-in process. He not only paid attention to every detail but also took the time to reconfirm our preferences, making us feel truly special and unique.

Ms. Katharina went above and beyond to assist us, providing valuable information about the city, its attractions, restaurants, and even local foods and beers. Her ability to anticipate our needs and offer precise recommendations was truly remarkable.

Ms. Rafaela, the assistant FO manager, and the concierge member (whose name unfortunately escapes me) exemplified genuine hospitality. They took great care of us, engaging us in delightful conversation and ensuring that every aspect of our stay was taken care of with utmost attention.

Lastly, Mr. Wanzel, the doorman, impressed us with his warmth and impeccable assistance. His dedication and professionalism speak volumes about the caliber of service at Mandarin Oriental Hotel Group.

In summary, our experience at your hotel was nothing short of exceptional. Ms. Mueller and her extraordinary team deserve all the accolades for providing unparalleled hospitality. We felt truly at home in Munich, thanks to the warmth and kindness extended to us by remarkable colleagues.

A million thanks to everyone involved, and we eagerly look forward to returning to your beautiful hotel in the near future.

Warm regards,
Baran ISIK
Visited in april 2024
Waiter rather rude
Visited in april 2024
Absolutely loved my stay, again! The team is fabulous, to highlight is the warm welcome at the door, followed by a smooth and very personal check-in process.
Also, the breakfast experience, as well as the experience during our meeting was flawless. Not to forget Matsuhisa. The team is spot on, great service attitude. Thank you to the entire team!
Visited in april 2024
From the moment we arrived to our hotel in Munich, the hotel staff were extraordinarily accommodating. We have two young boys that travelled with us, and the hotel room was magically prepared for them. The room was very clean and housekeeping did an exceptional job. The hotel doorman, Gabriele Mariotti, was incredibly warm and anticipated our needs before we were aware of them. The hotel concierge provided great help to my mother-in-law for her medical needs with both warmth and patience. Overall, we had a wonderful stay in Munich and look forward to returning.
Visited in april 2024
Mandarin Oriental, Munich: where luxury meets tranquility! As soon as I stepped into this stunning hotel, I knew I was in for a treat. The lobby is a work of art, with sleek design elements and a warm, inviting atmosphere that sets the tone for a truly exceptional stay.

My room was a serene retreat, with a heavenly bed that made me feel like I was sleeping on a cloud. The bathroom was a marble-clad paradise, with a spacious shower and luxurious toiletries that made me feel like royalty.

But what truly sets Mandarin Oriental, Munich apart is its exceptional service. The staff are attentive, knowledgeable, and genuinely passionate about ensuring that every guest has a memorable stay. From the front desk to housekeeping, everyone went above and beyond to make me feel valued and respected.

And let's not forget the amenities! The breakfast buffet was a culinary dream come true, with a vast array of delicious options to start my day off right. The rooftop terrace was a peaceful oasis, with breathtaking views of the city that left me speechless. And the spa? Absolutely divine! I indulged in a rejuvenating treatment that left me feeling refreshed and revitalized.

In short, Mandarin Oriental, Munich is a true gem in the heart of Munich. If you're seeking a luxurious and unforgettable experience, look no further. I can't wait to return again soon and indulge in the opulence that is Mandarin Oriental!
Visited in march 2024
Super Mojitos
Visited in march 2024
Мы уже не первый раз останавливаемся в Мандарине.Нас принимают как родных.
Visited in march 2024
The most beautiful hotel in the epicenter of historical Munich, perfectly allying both heritage and timeless luxury! the team is caring, attentive and most professional and kind. Kudos to the meetings and events team who spotted that I am a fan of sparkling water and made my turn-down bed-side water changed to only sparkling! I was utterly impressed by the level of attention to detail! Wonderful stay, thank you!
Visited in march 2024
Ein wunderbares Hotel. Voller Eleganz und Modernität. Die perfekte Kombination für ein City-Luxushotel. Das Personal ist wahnsinnig freundlich, das Frühstück außergewöhnlich und die Zimmer modern. Die Dusche bleibt in Erinnerung. Das beste Luxushotel Münchens (ich habe bereits auch in den anderen 5-Sterne-Häusern gewohnt)
Visited in march 2024
Immer wieder großartig. Toller Service an der Bar
Visited in march 2024
Great stay in Munich .
Superb staff made our stay special .
Visited in march 2024
The welcome, the service, the property and the facilities, the restaurant, the breakfast are all upto the usual highest standard that makes the Mandarin Oriental brand to stand-out from east to west. Enough said.
Visited in march 2024
A staff member showed me only the rooms a few years ago! So i have not slept there, but the location is one of the best in Munich and the rooms are very comfortable.The man who showed me the rooms has been very friendly!
Visited in march 2024
Wonderful time in this stunning property, I just feel like it is missing an indoor pool. Otherwise, staff and service were wonderful. I wished the breakfast was a bit more elaborate.
Visited in march 2024
Hervorragend
Visited in march 2024
Bio sam sa prijateljima u hotelskom baru. Atmosfera je više nego prijatna,a usluga perfektna.
Visited in february 2024
Eines der besten Hotels die ich kenne. Hier ist einfach alles top!!
Visited in february 2024
I had a fabulous stay - I loved the room, the staff were amazing and the location is great. Breakfast was lovely too.
DRs
DRs
Visited in february 2024
جيد
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