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Members' reviews on OPULENCE CENTRAL LONDON
1.9/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
OPULENCE CENTRAL LONDON
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The room I stayed in resembles the spare room at your grandparents house…. Not shabby chic just shabby!
There is no AC so your forced to leave the window open and suffer roaring traffic all night…
I’m also not certain if they rent the rooms by the hour if you know what I mean…. The doors in the corridor were in use all through the night. I woke pretty much every hour of the night. Now feeling more tired than when I arrived.
The only positives are the location if you need to be near Marylebone and the price…. If you can afford to go elsewhere then do so.
it’s less expensive than other options but you will regret staying there. DON’T DO IT
Service:
- When I arrived, the receptionist was smoking outside, I walked straight past him and loitered a while, obviously waiting to check in, assuming he was a visitor. About three minutes later he comes back in, really felt like it was a 'check in on our terms' situation.
- When leaving, there was nobody at reception, so I just left my keycard on the desk. This wasn't an issue, but I couldn't help thinking I hope that nobody needs to check in now.
Rooms:
- Mine (located about 3-4 floors up with no lift) was nothing like the pictures indicate. Absolutely tiny, unclean, very thin walls (I could hear snoring pretty much all night).
-I slept on a very uncomfortable single bed which seemed to be at an angle so I got very little sleep.
- Wifi was unusable, with only a slight connection available in about a square foot at the other end of the room.
Location:
- Can't complain
1. The room we had did not look like the photos in the posting. Below, please find photos of the room which can be compared to the photos posted by the hotel. Notice that the room looks nothing like the photos in the posting. The room we were assigned looked like an unkempt college dorm room.
2. Bed linden was ripped- below, please see photos showing tears in the bed linden.
3. Stains on pillows. While I believe my guess of what caused the stain on the pillow in the room is probably correct, I'll let you see the giant yellow stain on the pillow and make your own determination.
Subjectively, this hotel is not what it pretends to be through its listing and should be avoided. We made the decision to leave the hotel, knowing that we would not get a refund, and pay for a room at another hotel. Please do not make the same mistake.
Would not stay again! Looks are very deceiving from their website!!