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Members' reviews on MONTAGU PLACE HOTEL

3.9/5
12 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in march 2024
Reasonable priced central London location. Very good staff ???? ????
Visited in january 2024
Great boutique hotel in a great very high end location. Well maintained, clean and cute. Staff is very helpful, professional, and pleasant
Visited in january 2024
Location good. Lady behind the reception was very helpful (agoda had lost my reservation and she helped me out) but the room i had was awful. Directly underneath the entrance of the hotel in the basement. You could hear everyone walking in/out, talking and the night porter who was having lengthy telephone calls by the front door at 1am. I had to get up and ask him to keep quiet.
Visited in january 2024
A 3 days stay for the new year's eve

Why 2 stars: when we arrived we encountered an issue with the bed. The bed base was missing a wheel, making its left side unstable and uncomfortable.
When we asked the employees of the hotel to give us a solution, we were told that they will fix the problem once we are gone and gave us a pile of magazine for us to "fix". No apologies or real solution, for 300€ a night we found it particularly disappointing.
Furthermore there were more broken items in the bedroom: a light not fixed to the wall showing cables that may become an electrical hazard, a shower knob falling off when used.

The main asset of the hotel is its location (close to baker street).

Our experience was, as said before, disappointing and from our experience we do not recommend that place
Visited in november 2023
The receptionist Alex was rude while checking out. We requested help with our luggage, and I heard her saying they need help and I don’t care.
No one helped us with our luggage, neither during check in or out.

The room was so tight and there was no elevator. The napkin is so limited and the cleaning products were so small it won’t work for one use only!
I’m wondering how this hotel is a 4 star hotel.
Visited in november 2023
Nice, pleasent, little hotel.
Visited in august 2023
The room was tiny (especially for the price paid). Turned out our shower was leaking into reception, but it didn’t really interfere with us - but they wanted to come and check it out.
Visited in august 2023
Only stayed here for a night, and room was perfectly comfortable in a really good location, but the staff was so so lovely and welcoming. I was made to feel more than welcome, even after I checked out, and I think that’s quite rare for London. I would definitely come back.
Visited in june 2023
Hübsches kleines Stadthotel. Leider etwas hellhörig, die Türen fallen sehr laut ins Schloss. Also: Ohrenstöpsel mitnehmen!
Visited in june 2023
Broke down outside hotel. Lovely gent very kindly allowed us to use the facilities whilst waiting for recovery truck. Lovely service and very welcoming. Thank you!
Visited in may 2023
top Service, sehr nettes und hilfsbereites Personal, schöne Zimmer und vor allem kurze Wege.....mittendrin und dennoch ruhig.
Visited in march 2023
Un hotel tranquilo, bien situado, con metro cerca.
Supermercados y zonas de ocio cerca
Lo único negativo, deberían cambiar las moquetas de las habitaciones.
Por lo demás, recomendable 100%
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