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Members' reviews on THE MANDRAKE HOTEL
3.8/5
22 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
THE MANDRAKE HOTEL * * * * *
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Everything is curated beautifully
Just about to have a big private lunch in the PDR so will return with more info from that.
These images was from a fashion show we did the flowers for a few years ago in their courtyard. The courtyard has a new installation there now
This place is cool and if you stay here all your London friends will be desperate to come and hang out with you here
When we were about to go (8 ish), the barman told us that we should come back later in the evening as the bar is turning into a kind of after party place. To which we say we will.
When we come back and walk 25 minutes to get back to the place after our dinner, the lady at the entrance goes and check if we can come in first and finally tells us the place is full and refuses us the entry as if we were teenagers refused the entry in a night club.
At 32 years old, I wasn’t expecting that even less from a 5-star Hotel.
I could understand that the place is full, but why overpromise anything and therefore make us walk back there for nothing? And why not making an exception if she knows we walked back there for a while and been promised it as I told her?
I appreciate the fact that the place is a lot around « cool vibes » which makes it very nice and unique, but at the end of the day, it remains a 5-star Hotel and treating customers this way is not acceptable. Even from a non-luxury place, managing expectations in a wrong way like this is not really acceptable.
The Mandrake offers an elegant dining atmosphere combined with high-quality service. This exquisite setting is complemented by a selection of delicious meals and drinks, all enhanced by the presence of good music that sets a perfect mood.
The attention to detail in both the decor and the plating of dishes is impressive, creating a luxurious and refined experience. The cuisine is not only flavorful but also creatively presented, showcasing the skill and artistry of the kitchen. The drink menu is curated with care, featuring a range of fine wines and expertly mixed cocktails.
The staff at The Mandrake are attentive and knowledgeable, adding to the overall excellence of the dining experience. Their professionalism ensures that every guest feels well taken care of.
In summary, The Mandrake is a top-choice destination for those seeking a high-end dining experience where elegance, gastronomy, and ambiance harmoniously blend. It’s an ideal spot for special occasions or for anyone wanting to indulge in a night of culinary luxury.
The place is very nicely located with spacious bedrooms and a very welcoming staff.
I assume that not all rooms experience noise issues but with my personal experience I can't recommend this place.
Without the noise I would have rated this place a 5 star.
In 2023 book a room and get a confirmation set in stone, carved into our hearts, Guaranteed.
Less than a month out for our Christmas stay Booking Cancelled "We understand the inconvenience this may cause, especially during this festive season. Your understanding in this matter is greatly appreciated."
No reply to 2 E mails, so remember nothing is what you think at The Mandrake