ACE HOTEL SHOREDITCH

Stylish Facade but Lacking Substance: Upon first glance, One Hundred Shoreditch exudes an undeniable aura of slickness, tailored to cater to the Instagram-savvy, trendy crowd of Shoreditch. However, beneath its stylish facade lies an establishment that falls short of providing the sophistication and luxury expected by discerning travelers.The hotel's aesthetic appeal may appeal to the younger, trend-conscious demographic, but those seeking genuine opulence and attention to detail may find themselves disappointed. One notable inconvenience is the need to fetch water from a tap located by the lift in the room, a seemingly trivial detail that detracts from the overall guest experience.Furthermore, the check-in process proved to be sluggish, testing the patience of even the most understanding guests. To compound matters, returning to an uncleaned room after a day out is simply unacceptable for a hotel of this purported caliber.To add insult to injury, the final bill presented at checkout included an unexpected 10% service charge. This unwelcome surprise only served to highlight the mediocrity of the service received throughout the stay. Upon inquiry, the request to remove the service charge was made, emphasizing the dissatisfaction with the overall level of service provided.In conclusion, while One Hundred Shoreditch may boast a trendy aesthetic, it falls short in delivering the level of sophistication and luxury that discerning travelers seek. From inconvenient water access to subpar cleanliness and unexpected charges, the experience leaves much to be desired. For those who value substance over style and expect impeccable service, it's advisable to look elsewhere.

March 2024 Update - Ive stayed here many times, and always enjoyed my stays. However, Im updating my review because the hotel seems to have started applying a 'service charge' which is not mentioned during the stay, but snuck on the bill sent via email after check out. I only noticed this on the second time that it happened. When I asked about it, and then asked that it be removed, the hotel agreed, but it leaves a bad taste nonetheless. I have never experienced this kind of tactic at any other hotel I've stayed at, and think that One Hundred Shoreditch as a quality brand should be better than this...

We went to the bar for a drinks. There was no welcome, there was no acknowledgement of our presence, smiles did not shine through. Dull experience

Came to work on my laptop and get breakfast. Beautifully designed, the food was delicious and the lady serving was so friendly and wonderful!

Stayed there on September 2023 and found it the perfect location in terms of cost-benefit. One can get easily to all the museums and tourist activities, as there is a bus stop right outside of the hotel.

The staff was overall nice and helpful, the rooms were kept very clean and the bed was VERY comfortable (to the one hundred Shoreditch team, could you please tell me the brand of the mattress ? ????).

Will definitely stay here when I’m in London again