ACE HOTEL SHOREDITCH

Average hotel. Room hadn’t been very deep cleaned - the toilet in our room was dirty upon arrival. Lots of snacks and stuff in the room but it’s all extortionately expensive. This wouldn’t be so bad if there was at least complimentary water but no, you have to leave your room and use some dirty tap by the lift to fill up a bottle which takes about 5 minutes to fill because the tap is so slow. Wi-Fi was awful - kept dropping out and was about 2-3mb in speed when it was working. Blind in our room was broken. Chromecast on tv didn’t work. Shampoo and shower gel were both just shower gel. Staff at checkin were friendly but we went to each of the 3 bars and the staff were rude in a different way in each. First bar ignored me for about 10 minutes and served other customers who arrived after me - they were loud Americans so I guess they get priority. Second bar was just really rude - said they would only make cocktails for us if they are on the menu. Third bar told us we could only have our table for 20 minutes. We asked if anyone else left could we take their table and they said that would be fine, after our first cocktail loads of tables had cleared off but they said we had to leave and were very blunt. Then to put the icing on the cake, they’ve added a £20 service charge on to our bill. This wasn’t made at all clear and is just basically stealing from your customers. I don’t care if it’s in the terms and conditions. If a room costs x per night, that’s how much it should cost. Certainly won’t be staying here again.

Great place

Stayed here on the recommendation from a friend who is from London and I am so glad we listened. This hotel is VERY well-located, has spotless and lovely rooms and facilities, and the lobby is one of the coolest places for people to hang out (a DJ on Thursdays and Fridays). The coffee shop has the kindest baristas, and the staff at the front are so kind too. Gym is great, 3 Peloton bikes, 2 treadmills, high quality mats and weights. Connected to 2 cool bars as well. I will 100% stay here the next time I return to London.

Great location..and allowed us to check in early after 24hr flight at 8am..receptionist was lovely. public transport on door step. Amazing breakfast at local savoy cafe and delicious dinner at Dishoon just down the road. Comfortable bed and room turn down service was really appreciated

I had the delight of staying at one hundred Shoreditch this weekend which blew me away with the facilities, room, staff and decor. Everything was perfect!

If you’re looking for a city break I would 100% recommend here and look forward to coming back soon