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SOUTH PLACE HOTEL

Accommodation €€€
3.5/5
14 review

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Carte de l'emplacement de l'établissement
3, South Place, London, United Kingdom
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+44 20 3503 0000
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2024
Recommended
2024

Charming hotel with restaurant, terrace, bar and gym near Liverpool Street station.

Just a minute's walk from Liverpool Street station, the South Place Hotel has a contemporary urban feel, with a terrace restaurant, cocktail bar and gym. The elegant hotel offers every comfort, with attractive designer furnishings. Rooms are spacious and bright, with mood lighting, ultra-modern bathrooms, mini bar... Room service is also available! The restaurant and its terrace are an interesting option, offering fine dining and evening events at the bar.


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Members' reviews on SOUTH PLACE HOTEL

3.5/5
14 reviews
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Visited in january 2024
Went to Angler restaurant on the 7 floor so did use hotel facilities but it looks nice.
Visited in january 2024
A stylist boutique hotel with comfortable rooms, quality bathrooms and great catering. Best thing though was the staff. Everyone was friendly, attentive and professional.
Visited in january 2024
I’ve booked the best room in this hotel. However, they are at nowhere nearby five star hotel, quality and hospitality. The facilities are not at 5-star hotel level. That could be okay as long as the hospitality is at that level but they don’t have such a team. Their team has to be trained and they are not just far from 5-star they are even far from 3-star. Would never recommend it if you are not looking for careless, stubborn team.
Visited in december 2023
Stayed for 2 nights at this hotel, and to begin with, unfortunately, the first room I was given had stained sheets, which to me looked like blood. They apologised and offered me a new room with a free breakfast, which was appreciated as the food here is amazing, I will get to that. The second room, however, unfortunately had an issue with the shower nossle for the handheld shower head, so the overhead was the only one in use.

The pictures below are what I had ordered for dinner, which was haddock,chips, mushy peas with pardron peppers, and ratatouille, which were all divine, plus the fresh tartar sauce really completed the battered haddock.

Overall, without the issues with the rooms, this hotel gets a 7.5 out of 10. The service is amazing, and the location is again amazing. The food exquisite, but.....the room issues I have faced had stopped this from being a solid 9. out of 10.
Visited in december 2023
Estuvimos durante el puente de diciembre en el hotel. La verdad que la habitación me pareció encantadora y la ubicación para movernos por la ciudad fue inmejorable.

Sin embargo, el servicio y la atención al cliente es pésima. Será un hotel de 5 estrellas pero el trato a los clientes es de 0. La noche de antes de irnos, preguntamos si podíamos hacer el check out ya que la salida iba a ser de madrugada. Nos dijeron que no habría ningún problema. Cuando bajamos a la recepción a las 5 de la mañana, poco más que los dos recepcionistas estaban durmiendo. Solicitamos la factura/recibo y nos dicen que nos lo mandarán por correo electrónico esa misma mañana. Han pasado 10 días y seguimos sin haber recibido nada.

Por supuesto que tampoco son capaces de contestar a ningún correo electrónico de los que les hemos enviado.

Ya, el colmo de los colmos es que nos cobren y además, nos retengan en cuenta un importe superior incluso al de la reserva.

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