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Members' reviews on PONTE CHIODO GUEST HOUSE
4.4/5
14 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
PONTE CHIODO GUEST HOUSE
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+39 041 24 13 935
I am the owner
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The best at Venice and around
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Here is the conversation I had, you decide what to make of it:
Me; ‘ can we leave our luggage after checkout please’
Hotel owner (HO) ‘Yes of course’
Me: my passport is in the luggage if they can be left somewhere safe please.
HO: ‘I am sorry to say this but your British passport is useless and worth nothing, after brexit who cares about the British passport, we are the EU. I really don’t understand you British and American tourists who always think thieves want to steal your passports. In Italy we have thieves, but they steal money, not passports. You think people are after your passports, that is not possible.’
Whatever my political views and affiliations are, and whatever the political views and affiliations are of this hotel owner, the comments were unsolicited and totally inappropriate. Not only I felt personally attacked by the comments, I was baffled by the lack of understanding of identity theft by someone who operates in hospitality.
There are few other problems with the property which really become secondary to the arrogance and terrible attitude of the host.
Leckerer Cappuccino am Morgen mit netten Worten serviert. Absolutes Wohlfühlen ist hier möglich. Topp????
L'accueil est charmant, les chambres confortables, le jardin est vraiment agréable pour prendre le petit déjeuner ou faire une pause balade.
Mattia nous donne plein de bons conseils et est aux petits soins pour ses hôtes!