Results Youth hostel San José

COSTA RICA GUESTHOUSE

Youth hostel €€
4/5
46 review

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A6, calle 21/25, San José, Costa Rica
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+506 2223 7034
2024
Recommended
2024

Colonial residence located a few steps from downtown, with very spacious and clean rooms with king size beds

This colonial residence has 25 very spacious and clean rooms with king size beds. It is located in a beautiful building dating from 1904 and is run by Vincent, a Frenchman who knows San José and Costa Rica like the back of his hand. It's a very good place to stay when you arrive in Costa Rica, close to the city center (possibility of airport transfer). You will be welcomed by a friendly, professional and French-speaking team, who will help you and advise you on the activities to do in the area or in the country (possible tours).


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Members' reviews on COSTA RICA GUESTHOUSE

4/5
46 reviews
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Visited in october 2023
We never checked into the hotel they had a system error .Instead of giving us access to the room and then solving the problem they told us to wait in the lobby. The incompetent, unprofessional receptionist should not work in the service profession. After 1 hour of waiting, we canceled the room and went to another hotel. Despite their mistake, they charged my card for the overnight stay. Scandal!!!
After returning home I contacted Booking and them further with the hotel they concerned me about arrogance and they lied that we left the hotel after a few minutes that we did not give them the chance to solve problems. The staff and their actions it is a shame for the hotel industry and a shame that such people are allowed to work in professions where they mostly come into contact with foreign tourists !!! It is something company management should think about.
COSTA RICA GUESTHOUSE
COSTA RICA GUESTHOUSE Manager
10/13/2023 at 17:38
Hello
We want to let you know that we have cameras in all the building to prove how long did you wait. We have a lot of good comments here and the reservations sites and we apologize for the inconvenience with the system was something out of our hands and that they we were fully booked and just you left without undestanding.
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Visited in october 2023
Wer billig bucht, bekommt auch billig. Lage ist ok, das sieht man ja vor der Buchung ????. Zu Fuß innerhalb von 15-20 Minuten in der Avenida Central. Das Zimmer (Privatzimmer mit geteiltem Badezimmer) war super dunkel und karg. Es gibt nur zwei Badezimmer für wer weiß wie viele Gäste. Ich musste oft warten, bis eines frei wurde. Sauberkeit der Badezimmer war so lala, ständig nass, da immer wer duscht. Hängt natürlich auch von der Rücksichtnahme der anderen Gäste ab. Wurden immerhin mehrmals täglich gereinigt. Ruhezeiten gibt es keine: Die ganze Nacht über wurde geklingelt, Leute kamen und gingen, redeten extrem laut (auch nachts um 2!). Also erholsamer Schlaf sieht anders aus.
Am schlimmsten war allerdings das Flughafenshuttle: Ich kam abends am Flughafen an, hatte das Shuttle vorab über das Hostel bestellt. Es war nicht da. Das ist als alleinreisende Frau natürlich doof. Auf Nachfrage beim Hostel hieß es, es läge keine Anfrage vor. Ich hatte allerdings per Mail eine Bestätigung bekommen. Keine Entschuldigung.
Visited in october 2023
Excelente
Visited in october 2023
Personnel super serviable et attentionné. Endroit très détendu avec accès à beaucoup de choses à faire dans la région. Pura vida!
Visited in september 2023
C'est un hôtel très bien situé. Nous marchons partout. Il y a des chambres partagées ou avec salle de bain partagée. Nous en avons pris une avec salle de bain.

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