2024
Recommended
•
2024
Tour operator based in Fort-Dauphin. The owner, Brett Massoud (English-speaking), an Australian passionate about Madagascar, who has been living in the country for over 20 years, designs and organizes unique and personalized itineraries with his team. Most of the proposed tours start when you arrive in Tana, but Dadamanga can help you plan your stay in only one area, and of course in the Fort-Dauphin area. Brett Massoud is also president of the Filana association and vice-president of the Anôsy Regional Tourism Office.
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Members' reviews on DADAMANGA
3.3/5
4 reviews
Value for money
Service
Visited in november 2022
This company is trustworthy, Brett arranged for us a 3 day itinerary which was based on visiting the villages around Fort Dauphin, the plan wasn't easy to follow but Brett took on the task anyway, Urbain got all the hotels and cars done and the guide Sylvio was very empathetic and helpful in our unusual task. I think it is the best company, perhaps even in all of Madagascar. Brett patiently listened to our requests and tried to fulfill them. Very good contact with the company, very good car, very good hotel, very good care during the plan. Involved from the very beginning to the very end. I highly recommend. !!!
Visited in october 2022
Just used them for a fortnight to central and south madagascar. They do an excellent job!
Visited in september 2022
Dadamanga were very helpful and responsive until we paid them. They then became slow to reply and landed us in potentially dangerous and very stressful situations which could have easily been avoided if they communicated better with us and with the driver. The driver was excellent at driving but his English was so bad we could barely hold a simple conversation with him. Overall a very disappointing experience that I will not want to repeat.
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I was not provided with the service that had been agreed, I.e. meals not provided and places not taken to, or I had paid extra for services which were unnecessary, because they were already included in my hotel- but their lack of experience showed they didn't know this.
We were also involved in a car accident, where I had to tell the guide and driver what to do in terms of repairs, and as a sole traveller was given zero support and left at the hotel with no instruction of when they'd return the next day.
I hugely overpaid, especially as I made friends with all the hotel owners, and it was clear there was a complete lack of experience on certain days.
Brett was rude and aggressive on more than one occasion. He constantly claims he's the best agent in Africa. I'm a frequent traveller, I've travelled over 60 countries, and never had an experience or been spoken to by any agent the way he talked to me. In fact I tend to develop good relationships with every hotel owner/ tour agent/guide, hence why I can safely say I overpaid and received an incomplete service.
I gave every opportunity for Brett to remedy the situation and have been ignored. I didn't want my money back but a donation to local charities at my direction. Any gesture or apology wouldve been received.
I spent 1 month in Mada and organised everything myself, using other amazing agents and guides. Mada is incredible- I'm happy to give any other recommendations, but the worst 3 days of my trip were 3 of the 6 days that I went through Brett.