LE LOUVRE HÔTEL & SPA
Hotel
•
€€€
2024
Recommended
•
2024
Very central hotel, a subtle mix of traditional and contemporary. The 6-meter-high reception area is the heart of the hotel (reception, lounge, restaurant, bar) and features exhibitions. Divided into 2 wings: the old one, and the new one located in a building designed by Eiffel architects in the 1930s. Initially housing the only department stores in the country, it was converted into a hotel in 1998 and now includes beautiful rooms with terraces with the most successful design. A beautiful Spa occupies the basement of the hotel on 350 m².
Advertising
Advertising
Organize your trip with our partners Tana – Antananarivo
Transportation
Book your plane tickets
Car Rental
Boat rental
Accommodation & stays
Find a hotel
Holiday rental
Find your campsite
Tailor-made trip
Immersion travel
Services / On site
Activities & visits
Find a doctor
Compare and book your accommodation at LE LOUVRE HÔTEL & SPA
Members' reviews on LE LOUVRE HÔTEL & SPA
4.1/5
39 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The best at Tana – Antananarivo and around
Advertising
Find a nearby hotel
Find unique Stay Offers with our Partners
Advertising
Je recommande
Nous vous remercions d'avoir choisi le Louvre hotel & SPA.
Nous vous remercions beaucoup d'avoir partagé votre avis sur nos cocktails, nous sommes ravis que vous les ayez trouvés excellents!
Nous prenons vos commentaires au sérieux et nous nous engageons à améliorer notre service.
Nous espérons vous accueillir à nouveau et vous offrir une expérience exceptionnelle la prochaine fois.
Bien cordialement,
Guest relation officer
Nous vous remercions d'avoir choisi le Louvre hotel & SPA.
Nous vous remercions également d'avoir partagé votre avis avec nous.
Nous sommes navrés d'apprendre que vous avez été dérangé par le bruit des autres clients durant la nuit. Nous prenons vos commentaires très au sérieux et nous nous efforcerons d'améliorer cette situation.
Quant à l'alarme d'incendie, nous nous excusons pour la confusion. Nous allons revoir nos procédures pour vous rassurer que cela ne se reproduise plus à l'avenir.
Nous apprécions vos commentaires et espérons vous accueillir parmi nous la prochaine fois.
Bien cordialement,
Guest relation officer
I feel compelled to express my profound dismay regarding the alarming decline in service quality at this hotel. What baffles me the most is the audacity of raising service rates while the local currency is plummeting on the global stage.
The safety hazards are nothing short of outrageous. We're talking about former addicts driving the shuttle, shamelessly peddling drugs to guests! As if that weren't enough, some individuals have abused their social status as patrons to bare it all in the sauna, creating an incredibly uncomfortable environment.
My personal experience was nothing short of a nightmare. I was almost incinerated while using a treadmill due to a power socket malfunction. To add insult to injury, the management didn't even extend a basic apology or show the slightest hint of concern for my well-being.
The gym, which has remained an antiquated and laughable excuse for a fitness center, has seen its subscription fees soar without any upgrades in sight. The rooms remain lackluster while their nightly rates have skyrocketed. The snacks provided are not just uninspired but downright unhealthy, with burgers and pizzas dripping in excessive fat.
I can't stress this enough: steer clear of this place! It's all about maintaining a facade of luxury while utterly failing at providing a safe and enjoyable experience. This establishment's performance, or rather lack thereof, has left me absolutely seething.
Last but not least... I am compelled to highlight the astonishing greed of this establishment's management, avariciously raising prices without a hint of regard for the well-being of their loyal customers. It's become painfully evident that their primary concern revolves around catering to the elite or influential individuals who are feared, while the rest of us are treated with disdain and indifference.
This is not just a matter of subpar service; it's a blatant display of favoritism towards those who hold power or financial clout. The everyday guests, who should be the lifeblood of any reputable hotel, are left to suffer the consequences of this callous approach.
In essence, the management's actions paint a stark picture of prioritizing profits over people, and it's abundantly clear that the welfare of ordinary clients is not even on their radar. It's a disheartening and frustrating experience for anyone who values fairness and equity in the service industry.
We didn't renew our spa subscription and will find more valuable services in town.
Nous vous remercions d'avoir choisi le Louvre hotel & SPA.
Nous avons bien pris en compte vos préoccupations concernant nos services. Nous aimerions vous inviter à venir à l'hôtel pour discuter ouvertement avec notre responsable autour d'un petit déjeuner la semaine du 16 au 20 Octobre 2023. Celà nous permettre de mieux comprendre vos attentes et de trouver une solution satisfaisante. Nous sommes soucieux de votre satisfaction et nous voulons faire toute notre possible pour une amélioration continue.
Nous vous remercions pour votre retour.
Comptant sur votre compréhension et au plaisir.
Bien cordialement,
Guest relation officer