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Members' reviews on COMFORT SUITES COMMONWEALTH

3.3/5
16 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in april 2024
Conveniently located next to I-295. Quiet location. The only issue I have is that their mattress are too HARD for me. Spacious and clean rooms, though. Complimentary breakfast is good
Visited in march 2024
The hotel was nicely renovated. My only complaint is that we stayed in room 217, on March 21 to 22 as we were traveling through the area. The bed was worn out! I can’t believe that they would have a mattress that bad in a room. You could feel and hear the springs as you moved in the bed. The mattress had high and low spots. We actually picked up the mattress because it felt like something was under the mattress. This made for a UnComfort Suite in West Jacksonville. If it wasn’t so late when we checked in, we would have asked for another mattress or room! Being a Choice member I will have to say that over the last few years we have noticed that the quality of Choice hotels seems to have gone down hill!
Visited in march 2024
Amazing stay!!!!! Amazing receptionist! Very friendly and a great conversationalist!
Visited in february 2024
Very clean!
Visited in february 2024
Great service and clean place
Visited in february 2024
Absolutely the worst “choice” you can make in Jacksonville. The night clerk tricked me into making a reservation “so she could email me a credit card authorization form” - but swore she wouldn’t/couldn’t charge me until it was filled out… Sadly I believed her. I made the reservation and never received the authorization form, then she stopped answering the phone … that’s okay, Wells Fargo will be sure to get any money back that you attempt stealing from me. Worst hotel experience ever. I stayed more than 100 nights last year with choice hotels and I promise this was the last straw.
Visited in january 2024
Pics say it. The shredded stained towel was a new one on me. I will just add the stale smell with occasional whiffs of cigarettes.
Visited in january 2024
Here for work so nothing fancy. It's also under construction
Visited in january 2024
DO NOT I REPEAT DO NOT STAY HERE!!!
WORST Confort suite I have ever stayed in!! Disgusting and for 125 dollars!! The sheets broke me out into hives so I went to stay on the pull out and almost threw up. This is worse than a Quality Arab INN!!! I will be calling corporate and demanding a refund. I stay in Choice over 25 times in a year span never again!Oh and breakfast was nasty location rough never again!
Visited in december 2023
New hotel, the best location easy off the interstate.
Visited in november 2023
One of the best nights sleep and was great
Visited in september 2023
Sweet!
Visited in august 2023
Very sketchy…not a serious or trustworthy staff.
Visited in august 2023
It was the worst stay I have EVER had !! Front desk KIM was sleeping and her attitude was awful. Then the bed was nasty as in makeup on pillow plus cover. Ask front desk if they would make us some coffee in morning and she said that was not her job and the lady that was supposed to make it was late !! We will never go there again and will make sure no one we talk to will either !!!! Sorry I have never done this before but it was AWFUL !!!!
Visited in august 2023
Great job on everything ????
Visited in august 2023
Exelente..

COMFORT SUITES COMMONWEALTH

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7019 Commonwealth Ave, Jacksonville, The United States Of America
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+1 904 224 5500
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