Results Hotel Miami

INTERCONTINENTAL MIAMI

Hotel • €€

3.6/5

• 25 review

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100, Chopin Plaza, Miami, The United States Of America

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+1 305 577 1000

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2024

Recommended

• 2024

A huge hotel in Downtown, with a swimming pool on the rooftop, with very spacious and well equipped rooms

A huge hotel in Downtown installed in a modern skyscraper. The infrastructures are of quality, the rooms very spacious and really perfectly equipped. Special mention for the Bay View which offers a panorama on the bay of Biscayne. The bar near the lobby is lively in the evening and we appreciate the swimming pool on the rooftop, the fitness club, the spa and the four restaurants. Conveniently, there's a Starbucks on site to grab a coffee to go before heading out to explore Downtown. At nightfall, the façade lights up. A good address overall.

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From 250 US$ per double room. Free wifi.

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Members' reviews on INTERCONTINENTAL MIAMI

3.6/5

25 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Catalina M.

Visited in april 2024

Esta muy bien ubicado se puede ir caminando a Bayside, hay tiendas y restaurantes muy cerca, el hotel es muy bueno, la cama, almohadas y en general la habitación muy amplia y bonita, hay café y te dentro de la habitación la TV muy moderna

Didier V.

Visited in april 2024

Royal

Matthew A.

Visited in april 2024

Gorgeous hotel. Amazing atmosphere.

P W.

Visited in april 2024

I particularly stay at this hotel quite often and it's one of the best hotels in Miami however, a few days ago I called to booked a reservation for my parents 60th anniversary and was told because I going to pay for them and was not going to arrive at the time they arrived I couldn't use a credit card and that I would have to complete a wire transfer form.

This was very unheard of. I travel internationally, and within the US on A weekly basis, and I have never heard of One having to complete a wire transfer form if they are booking a hotel for someone else. I spoke with four service representatives of which one stated if I cannot apply with the policy, then I could take my business elsewhere an cancel the reservation.

I thought that was very rude and unprofessional however, because I do value this hotel, the location and the previous professionalism I had experienced I decided to speak with a manager and unfortunately was told the exact same thing. I understand adhering to policy but It's really shocking that someone would turn away business and although my business is very small compared to the normal business that is received at this hotel that you turn away any business, especially when rooms are in excess of 500+ dollars

I work for a fortune 500 organization who has held multiple meetings at this particular hotel. I guess moving forward I will let my company know to "take their business elsewhere".