MANDARIN ORIENTAL
Hotel
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+1 305 913 8288
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2024
Recommended
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2024
Hotel with swimming pool, offering spacious and stylish rooms and suites on higher floors with sea view
A beautiful waterfront hotel with a private sandy beach and absolute quiet as it is the only hotel located in the heart of the small residential island of Brickell Key. The 326 rooms are spacious and incredibly chic with their blue and light wood tones. The suites, all located on the highest floors, offer a breathtaking view of the sea and the Brickell skyline . It's truly magical! Swimming pool facing the bay, spa, hairdresser, several bars, the excellent restaurant La Mar... A truly upscale address!
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Members' reviews on MANDARIN ORIENTAL
3.9/5
24 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in march 2024
Great 5 star hotel
Visited in march 2024
Came here to drop off a friend to make sure they were safe in their rooms after a night out. Valet informed me I could stay 30 minutes outside so I set a timer and returned to my car 30 min on the dot when I was then informed the hotel manager instructed valet to charge me overnight parking. Greedy management and poor service going back on what I was told. Hope it was worth the 40 bucks - you lost a customer for life.
Visited in march 2024
Esepciondl
Visited in march 2024
Todo excelente !
Visited in march 2024
Love MO Brickell Key. In fact, we are residents at Courts Brickell Key for many years . It is a custom for us the residents to dine and enjoy MO’s restaurant and bar. The staff and Pamela at the bar are always amazing. But unfortunately we ran into a very unpleasant experience with David who is at the front desk, yesterday March 13, 2023. The reason as to why we decided to share this review is so that MO continues to keep its high standards when it comes to customer service with its front desk staff. We believe that it would help David with his front desk / customer service position by addressing its customers with the same standards of this wonderful hotel here in Brickell Key, with professionalism and high ethics. David provided a very poor services leaving us with an unnecessary uncomfortable expiration (not warranted) . Front desk staff is the front face of the brand. In good faith, keep it up David. We will also share withe corporate. Best MP.
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