Avis SETAI : découvrez les avis internautes sur ce lieu

Advertising

Retour à la fiche établissement SETAI

Members' reviews on SETAI

4.1/5

24 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

Sort by :

Sabrina C.

Visited in april 2024

One of my favorite boutique hotels in Miami. Incredible food, service & amenities. Our stay was so wonderful thanks to Iawania at the front desk. Definitely ask for her when checking in and for room reservations!

ILIYA I.

Visited in april 2024

Very nice service on everything. Quick and reliable. Fantastic location.

Marc S.

Visited in april 2024

A lot of Sugar Daddy with their super fit girls but for the rest is ok, very professional staff, good service and food.

Advertising

Stanley T.

Visited in april 2024

Great hotel with massive and Grand lobby area as well as a couple of nice restaurants. Service was first class, warm and friendly.

Tari B.

Visited in april 2024

Great for brunch dates...

Jackie O.

Visited in march 2024

Brunch is amazing also try the spa is another level

Paul H.

Visited in march 2024

Just had some drinks from the beach bar, front if house was very friendly and efficient, good luck with your kids English home work

Mikhail G.

Visited in march 2024

At 4 am, all hotel guests, including us, were jolted awake by a PROLONGED LOUD ALARM in our rooms, frightening my children.

The hotel management appeared to dismiss the significance of the incident, implying an unwillingness to invest in necessary system repairs.

Dr D.

Visited in march 2024

Home

Carolina P.

Visited in march 2024

I can only speak for my experience with the restaurant and valet but Harold and Walter at the valet are class acts. I realized when I was at the restaurant that I had left my wallet in my car and Harold and Walter worked quickly and collaboratively to look for my wallet and bring my car back around for me. I really appreciated the service with a smile and honesty I experienced with them. I’ve managed 5 star properties before and was very impressed with their kindness and genuine hospitality. Thank you guys!

Julie M.

Visited in march 2024

Beautiful venue! Great brunch! Service was outstanding by both, Miguel (waiter) and Miguel (busboy)
Food was delicious with an extensive variety! Loved the unlimited mojitos from the mojito bar :)
Can’t wait to return!

Li J.

Visited in march 2024

All waiters and front desk is nice. However, manager does not have common sense. Outside is having a party. Manager believes that you need to do RESEARCH on EVERYTHING before you come to Miami. Have no idea on how people live in different places and do not have the responsibility to research everything about their destination. Rude, Overconfident and disrespectful! Avoid

ANA A.

Visited in march 2024

Impresionante hotel

Gary M.

Visited in march 2024

Booked early then waited an hour to be seated.

Daniel G.

Visited in march 2024

Fabulous

Juan U.

Visited in march 2024

Very bad service. Very rude

Teresa W.

Visited in march 2024

Lovely atmosphere, great customer service, beautiful rooms and overall refreshing.

Lyndsay R.

Visited in march 2024

Not even just our experience was great, but our dog pacha had a wonderful time too! Thanks for treating him like the human he is haha! Wonderful property, staff and stay!

Paulius V.

Visited in march 2024

Perfect place to stay or to eat...

144000 2.

Visited in march 2024

I've been teaching swimming to the clients and residents there for over 10 years wonderful scenery wonderful pool great staff always a five-star experience. Contact the concierge and ask for lessons for lessons with LaMont

Murray K.

Visited in march 2024

I didn't stay here but I thoroughly enjoyed the breakfast buffet.

Advertising

Yotis T.

Visited in march 2024

Best Brunch in Miami, simple. Nothing else to add. I did all of them.

Christine G.

Visited in march 2024

We’ve been coming to the setai on south beach for years and have always loved it. Unfortunately, this stay has been an unpleasant shock for my family and I. Right now I am laying in the master bedroom of the two bedroom suite with someone else’s perfume all over my pillow cases. It is very clear the sheets were never changed. There are levels to poor service but I say this ranks as the lowest in terms of hotel experience. This was also after our beach restaurant server was short and rude. We will be finding another Miami hotel.