SOUTH SEAS HOTEL

We were looking forward to staying at this hotel for its great price and great pictures online. I called in advance to get early check in, but they told me I had to physically be in the hotel for that. When we got there around 11, they were not avaliable to provide us with early check in. They also charged me 150 dollars a night per room for resort fees, which was incorrect, and 293 dollars for each room for incidentals. In advance! Not a hold, but charged, and then only after our stay they would put it back on my card in ten days. The room was comfortable, nothing to write home about. Any time we called the front desk, they NEVER answered! I had to wait until the cleaning crew was in the hallway to ask for something. Asking for anything took a couple of hours until we got to the room. When we got to the beach, we were told we would get complementary ice water and as many towels as we wanted. We got one towel and no water. To get to the outdoor pool and beach you have to go through a back door and go around the entire hotel until you get there. The pool bar was open for maybe an hour each day we were there. When we checked out, they had charged me AGAIN for the room. I had told them we had paid in advance but we were charged twice. We were told we had to wait ten days until almost 1000 dollars will be put back on the card. I’m sorry. I am extremely not impressed. We stayed in best western because we always stay at the one in Pleasantville, Pennsylvania which is always amazing. But this was NOT a good experience

The truth is that the rooms never changed the towel service or the sheet service, very mistreatment of the staff, my room did not even have a hair dryer, the television in the room had no signal, the Internet is useless, it is an old hotel, it is not what they describe it to you. In the photo, the service of the people in the folder is very bad and they discriminate against people who speak Spanish. The shame of the customer service folder is a rude homophobia against gay people. I felt a very big homophobia from that lady. It cut me off leg with a marble that they were able to tell me if I had attention after I told them that look what happened to me that is to say I do not recommend that hotel to anyone who has a child since look what happened to me with my leg thank God no They were major damages but I could have had something if I had cut my leg. I would give the hotel a number of 0 after 11 at night no one is in the hotel folder at all the truth is very bad service and I paid 800 dollars for 3 days and The day I went to leave, my flight was delayed and they told me that I had to pay 171 dollars more. The truth is, it was a nightmare. I don't recommend that place to anyone. It's not like it shows in the photo. Everything is a lie. They deceive the customer. I went. cheated.Nota en la foto les dejo la señora que nunca fue capaz de atenderme como debía

I read many terrible reviews for this place and took a gamble on staying here so here it goes. The lobby area has a luxury look, it appeals to the eye. The 2 elevators are very slow but the service elevator can be an option. Rooms were spacious and mattresses were very comfortable. The kitchen was equipped with exactly what one needs necessary to utilize the area, yes we have to take our trash out I mean it's obvious yet not an issue. Hallways were very quiet, pool area is nice the wooden loungers need to be tossed asap they were all broken and wobbly there was only one security guy who harassed everyone trying to enjoy themselves in the pool, the other security guys were laid back relax and let kids do what kids do. The beach allows 2 lounge chairs to a suite at no extra fee which I think is not a problem but they'll get you for $20 an umbrella. Google maps makes it very clear how far you are from everything so there's no reason to complain about the distance, Collins Express will get you most place for free so use it.

Stayed in a 2 br oceanfront suite. The view was nice (or what we could see was nice, the windows were dirty), and they provided parking (with a daily fee). The room was clean enough but NOT kid friendly. All of the floors except the bedrooms were a slippery tile, there are gaps on the balcony that are so wide my 5 year old could have fallen through, wires everywhere, slippery shower. Several outlets in the kitchen didn't work and the toaster burnt bread on the lowest setting. There is zero housekeeping, you have to dump your dirty towels on the carpet in the hallway which is disgusting and call every day for new towels. We always asked for 5 washcloths and 5 towels, but that's apparently too big of a number to count to because they never got it right. You can't get towels for the beach until 9:30 which is annoying considering we were out by 8, and even worse, they lock up the chairs until 10. Then you are only allowed 2, and even though they were in line with the hotel they literally made me get up and moved my chair 5 feet to the left behind a bunch of people. The beach itself is disgusting. Everyone smokes. Used cigarettes, condoms, tampon applicators, shards of glass bottles, wrappers, IV TUBING everywhere, just complete trash. The workers just sat in their chairs on the beach with their feet propped up and watched the guests clean up their beach. They should be responsible for cleaning up the property, but they were more concerned about my attire walking through the lobby than the state of their hotel or beach. I was stopped by a cop who told me to cover up my FULL COVERAGE MATERNIYY BATHING SUIT. Although if you have a teeny tiny sheet wrap covering your thong you're golden.

Unser Zimmer mit Meerblick war sehr schön und sehr sauber mit kleinem Kühlschrank und Kaffeemaschine.
Die Mitarbeiter an der Rezeption und im Restaurant sind sehr freundlich hilfsbereit höflich und fleißig.Zwei Mitarbeiterin Eveling und Ramina waren besonders aufmerksam und freundlich. Sie bedienten uns mit frischem heißen Kaffee leckerem Orangensaft. Sie fragten immer wieder ob alles okay ist.
Wir kommen auf jeden Fall wieder.
Wir können es jedem empfehlen.
Jefferson ist sehr freundlich hilfsbereit höflich und kompetent.
Alle Mitarbeiter sind freundlich und unser Zimmer wurde täglich ordentlich gereinigt.
Ich kann nur Gutes berichten.
Danke an alle Mitarbeiter.
Sie machen jeden Tag einen tollen Job. Wir kommen jedes Jahr wieder und freuen uns auf unser schönes Hotelzimmer .