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ROYAL ST. CHARLES HOTEL * * *

Hotel €€
2.8/5
20 review

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135, St. Charles Avenue, New Orleans, The United States Of America
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+1 855 212 1259
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2024
Recommended
2024

This relaxed hotel is about 3.2 km from the French Quarter and less than 1.6 km from the Ernest N. Morial Convention Center. Morial Convention Center. Rooms feature en suite bathrooms, free Wi-Fi and flat-screen TVs. Some rooms also feature a whirlpool tub, wet bar with sink, microwave and mini-fridge. Suites feature a living room with sofa bed. The hotel offers a seasonal outdoor pool, whirlpool, fitness center, business center and meeting space. Breakfast is available at an additional cost. Parking is available and the hotel is handicapped-accessible. Guests rated the rooms 2.3 out of 5 and the location 4.2 out of 5.

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Members' reviews on ROYAL ST. CHARLES HOTEL

2.8/5
20 reviews
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Visited in april 2024
Unfortunately, bad experience - had item stolen from cart while unloading. Did not notice it gone until next day . When entering front lobby, strong smell of pot. Stayed here 6 years ago . Gone downhill . Seafood restaurant next door is very good. Be aware. Too bad because it is a very quaint alternative to a standard hotel. Homeless coming into lobby for free coffee . Just expected higher standards.
Visited in april 2024
This was a terrible stay. We did not enjoy the amount of filth the room was covered in. We walked in and there were multiple dead cockroaches on the floor. The shower was brown covered with dirt. The base boards were filthy. The room looked clean at first but after examining it we then noticed the filth. When we went to move the pillows on the bed bugs were underneath the pillows. We examined the mattress and found bed bugs. This hotel was terrible the staff were rude as well. They were not transparent about anything and placed multiple charges to our card that we were not informed about. Our last morning there a member of the staff came and banged on our door screaming check out at 9:00am when check out is at 11:00am. Then when nobody came to the door proceeded to unlock the door and enter the room. Which is not okay. No member of hotel staff needs to enter a room that people are staying in and are asleep in at 9:00am. If it had an option to give it 0 starts I would.
Visited in april 2024
Very pleased with the room, it was clean and had comfortable beds and there was a good New Orleans charm to the complex. Staff was helpful and friendly. Will stay again.
Visited in march 2024
Wow, the hotel is impressive, is bigger than the pics, has about four different buildings, pool, hot tub, is safe, has ice machine, vending machines, coffee and tea, water, the ac is awesome, bathroom great, iron facilities, the room is big, the beds are so comfy, the mini fridge fantastic, microwave, awesome, always guard at the gates, they charge if you park in the property, they ask for a deposit, the location is amazing you have the street car stop infron the hotel, or you can walk in 10 minutes yo are un canal st, near by the union station, the only thing, is housekeeping is pretty early in the morning, and you need to ask several times for towels or more toilet paper, we got only once cups and shower stuff, even though we got an amazing price absolutely recommend it this hotel
Visited in march 2024
Mrs. Keywanda and Mrs. Tiffany at the front desk were the most wonderful people I've met at my stay here. They are absolutely wonderful. 10/10 would recommend!!!

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