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Members' reviews on YMCA GREENPOINT

2/5
11 reviews
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Value for money
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Visited in march 2024
Cancelled my membership and continued to get charged for two additional months. Staff will not update me on the status of my refund request after submitting two months ago. Watch your accounts!
Visited in january 2024
Cardio room machines are never cleaned to the point where it’s hard to change seat level from all the dirt blocking it! And the gym always smells bad!
Visited in december 2023
This place is now a shelter and halfway house.
Visited in september 2023
Never trust staff!! They steal your personal items from locker!!

I thought staff were friendly when I started coming in this YMCA, but I realized they're very lazy and helpless. I often find paper towels and wet tishes are out, I am the one always call staff. But they don't even fill them up properly. Also, one of ballet bars in the studio is completely broken, and another one is missing many screws and very unstable. Also the control panel for sauna has been broken more than months. The staff never cares and don't fix anything.

On top of that, I found today the staff clipped my lock from daily use locker where I put my personal items in, they took all my staff out from a locker during business hours without no reason. I understand if that was overnight, but I visited at 10am, left gym at 12:40ish, came back at 8:30pm after work, I noticed that my locker got clipped and all of my personal items have been stolen by the staff. This must have been done by YMCA staff with special tool. I found them in THEIR OFFICE. As of 9pm on Sep 19, 2023, I'm at the front desk asking why this happened.

Not acceptable.
Visited in june 2023
Wonderful people and place.
Visited in april 2023
Tiene unas increíbles instalaciones deportivas que si vas de vacaciones poco las vas a disfrutar,los baños compartidos son un pelín escasos y las habitaciones muy simples, pero por el precio tampoco se puede pedir más,en cuanto al desayuno que te ofrecen,es en un bar cercano y no hay para elegir.
Hay 2 estaciones de metro muy cerca pero aún así no está cerca del centro, sobre todo por la noche que hay menos metros,la zona nos pareció tranquila y sin problemas.
Visited in april 2023
Great place to work out and swim. They have a sauna. Weight room and cardio room is great. Pick up basketball games as well as pickle ball and volleyball. Awesome location.
Visited in november 2022
I canceled in August, and I’m still being billed 3 months later… I’ve called and then sent an email a few weeks ago but have not heard back. How do I fully cancel and get my money back for the months post cancelation?
Visited in october 2022
Pet friendly. Wheel chair accessible. Conveniently located near mass transit, restaurants & community safety.
Visited in september 2022
Needs cleaning in women’s locker room and shower area.
After more than two years of COVID, waited for the sauna to open. Today it’s opening day and it’s still closed. Told the front desk and the person to open the sauna is incompetent.
Visited in july 2022
I wanted to join and pay for my gym membership but front desk employees were so incompetent and rude that i change my mind .Wos a member in greenpoint ymca befor covid hit for many years and is very sad that front desk people are that rude to potentialy "new" members
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