Results Hotel New York (Manhattan)

RESIDENCE INN BY MARRIOTT * * *

Hotel €€€
4.5/5
23 review

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1033 Avenue Of The Americas, Midtown East, New York (Manhattan), The United States Of America
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+1 212 768 0007
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2024
Recommended
2024

Rooms overlooking the Empire State Building in a Marriott Hotel near Times Square and Bryant Park subway stations.

A central hotel in its location. Not far from Times Square and all these metros, but not in the heart to avoid the constant hubbub. The proximity to Bryant Park is also very good. Like all the other Marriott, the decoration is quite banal but not bad taste. Don't forget to stay in the highest floors to enjoy a sumptuous view of the Empire State Building. The hotel was very close to the… and the...... During peak hours, it is not impossible to wait for several minutes!


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Members' reviews on RESIDENCE INN BY MARRIOTT

4.5/5
23 reviews
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Visited in march 2024
Excellent location near Bryant park!
Visited in march 2024
Very friendly staff, and such a great location, super close to Times Square, subway stops, tons of restaurants, etc.

Biggest complaints - the floors are so small as to make it so that most rooms are relatively close to the elevators. This was pretty disappointing as someone who prefers not to be next to those. Also, my shower head had a pretty significant leak from the shower head threads. I shouldn't have to be the one to tell maintenance to fix that - housekeeping should report things like that so that customers never notice it. Lastly, the phone system has apparently recently been reprogrammed, so using it as the instructions indicate mean that it appears as though the entire staff is ignoring calls, when in fact, they're just not getting them at all.
Visited in march 2024
Stayed there 2 nights. They didn’t clean the room. Bad service and reputation for Marriott.
Visited in march 2024
The only thing great about this hotel was the service/location. Staff were friendly, and helpful.
Located centrally and near everything we needed.

Room HORRIBLE bugs all over the counters!!!
Was told they would spray and we came back 8hrs later and the bugs were everywhere on the counters my daughters were upset!
Went back down they said I could move rooms which we did. However we had no help moving rooms and moving 3 people after unpacking was a pain. I was told management would reach out and offer my points or something for the inconvenience. Sadly no one responded back and that was unfortunate. I always stay with Marriott and am a gold level member. I was also not thanked for being a gold member which is custom for Marriott’s.
Lastly this hotel definitely needs an UPGRADE it’s extremely dated and wore out.
The bar area was soooo dirty glasses everywhere!
Visited in march 2024
Increíble en todos los aspectos

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