CROSBY STREET HOTEL
Hotel
•
€€€
2024
Recommended
•
2024
Superb room in a hotel with restaurant offering fresh produce cuisine in the heart of Soho.
Housed in the heart of SoHo, the Crosby Hotel offers rooms with a very elaborate and warm decoration with numerous paintings, all kinds of knick-knacks and original design lamps. As for the hotel's restaurant, it is not only of very high quality, but it also offers fresh products that are, for the most part, grown on the roof of the building! Finally, it's not impossible that you will come across celebrities in the hotel, which is the venue for many interviews and press conferences with American actors.
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Members' reviews on CROSBY STREET HOTEL
4.5/5
22 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
Brilliant dinner with wonderful staff. Thank you to Emmerson and the team for a delightful experience!
Visited in april 2024
Today, I visited the hotel for a crucial meeting with my client, intending to discuss design ideas for his new space, inspired by the hotel’s style. However, my experience was marred by unwelcoming interactions with the staff. When I attempted to charge my laptop at the restaurant, I was abruptly informed that it wasn’t allowed. Relocating to the library for a charge, I was promptly escorted out by the assistant beverage manager, Shelly, who insisted that only hotel guests were permitted there. This lack of flexibility and accommodation made me feel unwelcome. Despite understanding the necessity of rules, the abruptness of the staff’s response and their failure to offer alternatives left a negative impression. As someone who has frequented 5-star hotels globally, I am disappointed by the snobbish and dismissive treatment I received. It’s disheartening to see a hotel prioritize current guests over potential future ones, neglecting the fundamental principles of good customer service. Unfortunately, I cannot recommend this hotel based on my experience.
Visited in march 2024
Their customer service is second to none
Visited in march 2024
My recent stay at Crosby Street Hotel was nothing short of extraordinary. From the moment I entered the lobby, I was enveloped in an ambiance of sophistication and charm. The staff welcomed me with genuine warmth and ensured that every aspect of my stay was impeccable.The room I stayed in was an oasis of elegance, boasting stylish decor, luxurious amenities, and stunning views of the city skyline. The attention to detail in the room's design was evident, from the plush bedding to the thoughtfully curated artwork adorning the walls.The hotel's amenities exceeded my expectations at every turn. Whether enjoying a delectable meal at the on-site restaurant, relaxing in the cozy library, or unwinding in the serene courtyard garden, every moment spent at Crosby Street Hotel was a delight.What truly set this hotel apart, however, was the unparalleled level of service provided by the staff. From arranging special requests to offering personalized recommendations for exploring the city, they went above and beyond to ensure that my stay was nothing short of perfect.
Visited in march 2024
Excellent stay.
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The best at New York (Manhattan) and around
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