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Members' reviews on Voco The Franklin New York
4.4/5
8 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The best at New York (Manhattan) and around
MUSEUM OF MODERN ART (M...
Museum
4.2/5
New York (Manhattan) - The United States Of America
STATUE OF LIBERTY
Column – Statue
4.7/5
New York (Manhattan) - The United States Of America
CENTRAL PARK
Natural site
4.8/5
New York (Manhattan) - The United States Of America
EMPIRE STATE BUILDING
Monuments
4.6/5
New York (Manhattan) - The United States Of America
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I was really taken aback by how quiet the area was. No loud bars or clubs, just a quiet street on the Upper East Side. It was delightful!
The best part of my 7 day stay was the excellent customer service by every staff member. Housekeeping came every day and was fantastic. Glenn and Jeremy were the perfect hosts; so kind and friendly, always there to help or say something nice. The young ladies were also friendly and helpful. That kind of customer attention just doesn’t happen in most NYC hotels. Everyone was kind and didn’t have their hand out for a tip; just good ole customer service there.
I highly recommend the Voco, and hope I get to stay there again very soon.