MOXY NYC TIMES SQUARE
Hotel
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485, 7th Avenue, Entrée sur la 36e rue, Midtown West,
New York (Manhattan),
The United States Of America
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+1 212 967 6699
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Members' reviews on MOXY NYC TIMES SQUARE
3.5/5
25 reviews
Value for money
Location
Cleanliness
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The best at New York (Manhattan) and around
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service et accueil presque irréprochable
MAIS DOMMAGE que des frais cachés s'appliquent : je m'explique nous avions réservé 2 chambres quadruple avec petit déjeuner inclus et des services inclus comme le wifi accès salle de sport et un crédit de 30 $ par chambre par jour pour consommer au bac du moxy et au cafe d'avignon
ce que nous avons fait avec plaisir car le petit dejeuner se résumait à du café biscuit et yaourt en libre service au rdc de l'hotel c'est dire que pour un petit déjeuner inclus cette prestation est plus que décevante
La mauvaise surprise est que nous avons été débité pour chaque chambre des consommations prises durant le séjour!!
j'ai rédigé un mail à l'hôtel un avis en pensant avoir un retour voire un geste commercial en date d'aujourd'hui rien
Donc Méfiance avec ce crédit je dois sejourner à NYC prochainement et malgré le fait que l'hotel soit top
la direction n'a pas tenté de répondre et de proposer un remboursement, je prendrai un autre hotel franchement cette attitude et ce manque de transparence sont décevantes
We then got upgraded to a king bed, but we were on the 16th floor. Loud music and bass from the nightclub until after 3am. Needless to say, didn’t sleep.
HOWEVER, the staff here are absolutely the best. They will take care of you. It’s not their fault the music is loud, but they moved us to another room the next day. Honestly, everyone working there is great. I would suggest if you have any issues just to speak with a staff member instead of waiting until after your stay is done. They will try really hard to make you happy.
The hotel itself charges $30 resort fee per night, but you also have $30 credit to use at the bar or coffee shop adjacent. Not too bad, and it’s well advertised on their website so shouldn’t be a surprise. Good luggage storage downstairs for free. Elevators are a bit weird to get used to, you select where you want to go on a panel, and it’ll direct you to one of four elevators. There are no buttons inside so you really need to take the elevator you’re assigned to.
All in all, great time spent in NYC and thank you Moxy crew for your good work. I wish I remembered the staff members names, but everyone provided super service.