Avis HÔTEL LA MANDARINE : découvrez les avis internautes sur ce lieu

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Members' reviews on HÔTEL LA MANDARINE

3.7/5

12 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Max

Visited in february 2024

Very disappointing hotel. We asked for a later check out but this was not possible. The check out is at 11:00 in the morning at 11:15 the reception starts calling the room. They threatened us to charge us more money if we were not gone by 11:30! The hotel is very old and needs a renovation. The bathroom has fungus on the wall. The hotel is situated just above the center of St Tropez. In the high session there are traffic jams directly when leaving the hotel. Employees are not nice!

HAJRULLAH

Visited in october 2023

Ça va

D. S.

Visited in september 2023

Il contesto è elegante e l'ambiente tranquillo. Lo stile rustico è apprezzabile ma sarebbero necessari dei miglioramenti e degli ammodernamenti della struttura e andrebbe risolto il problema delle zanzare che rendono impossibile stare in piscina. Il personale è estremamente cortese, estremamente disponibile e sempre gentile. Nel complesso, non è un hotel a 5 stelle ma può comunque essere una soluzione piacevole per una breve vacanza.

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Shayna Tabaryai

Visited in august 2023

I recently had the most incredible stay at Hôtel La Mandarine, and I can't help but give it a glowing 5-star review. From the moment we arrived, the staff and concierge provided us with exceptional service that truly made our experience unforgettable. Their attentiveness and genuine care for our comfort and satisfaction were beyond impressive.

One of the highlights of our stay was the complimentary shuttle service that transported us to the city every day. This convenience added so much value to our trip, allowing us to explore St. Tropez with ease and without any worries about transportation.

And let's talk about the breakfast – it was nothing short of phenomenal! The variety, quality, and presentation of the dishes were top-notch. Each morning started with a delightful culinary adventure, setting the tone for the rest of the day.

The rooms at Hôtel La Mandarine were another delightful surprise. The exceptional size of the rooms provided us with a sense of spaciousness and comfort that is truly rare to find. The attention to detail in the room's design and furnishings enhanced our overall experience, making it feel like a home away from home.

If you're planning a trip to St. Tropez and you're looking for a place that offers not only luxurious accommodations but also impeccable service, Hôtel La Mandarine is the place to be. I wholeheartedly recommend it to anyone seeking an unforgettable experience. Thank you, Hôtel La Mandarine, for making our stay so memorable and enjoyable!

Anthony Dispenziere

Visited in july 2023

American here, reasonably well traveled. Part of this rating is based specifically on the very high cost of this hotel for the value we received. First, the good. The staff was outstanding and went out of their way to ensure we had a great time in Saint Tropez including helping with dinner reservations, arranging taxis, and making excellent (if pricey) suggestions. The grounds are gorgeous, the pool is beautiful, and the setting/ambiance is lovely. That said, the value we got for a “5-star hotel” at a very high price point was not what we expected. The AC in summer was pathetic. We had to switch rooms when we arrived because the AC in the first room broke almost immediately. We had lots of spiders/bugs because the bathroom windows were old and rotting, so they let in lots of visitors. The bathroom was a boiling sauna for practically our entire stay. This place is pretty far from the center of town, and while they do conveniently provide shuttle service to the main square in town, traffic in summer is pretty bad so it takes time to get anywhere. The mosquitoes out here in the country were ferocious such that we did not want to eat (and be eaten) poolside in the evening, which for whatever reason was the only dining option other than room service (we ordered this once by default). They only use their main dining room for breakfast for some unknown reason.

Devon Levesque

Visited in july 2023

Let's start by saying...

1. The cafe & pool service was the worst I've ever experienced. We genuinely waited 1 hour for simply water. With the male and female staffing mad that they had to even help.

2. The rooms air conditioning is janky and works only half of the time.

Most importantly...

3. The staff at the property we're miserable, it's almost as if they hate their job. It's quite sad actually.

The hospitality industry is an industry of enthusiasm, Professionalism and simply caring for others. This hotel did not represent any of that.

By no means is this a 5 star hotel, staying here left a bad taste in my mind for St. Tropez as a city.

God bless this hotel and the people in it, It needs help.

Claudia Nigri

Visited in june 2023

Me senti em um filme… melhor hotel que já fiquei, e o café da manhã sensacional!!!!! Bom demais

Jean Dubille

Visited in june 2023

The place to be

Jérémie S

Visited in june 2023

Lors de mon déplacement professionnel, j'ai tout d'abord été affecté à une chambre communicante. Cependant, dès l'arrivée de mes voisins, j'ai rapidement réalisé que je ne pouvais pas rester dans cette chambre en raison d'une insonorisation médiocre. Étant donné qu'il n'y avait pas d'autres chambres disponibles dans ma catégorie, on m'a proposé un surclassement. Le directeur s'est montré très attentif et m'a accompagné jusqu'à ma nouvelle chambre. J'ai passé un moment agréable et relaxant. Le restaurant était également très plaisant, tant au niveau des saveurs proposées que de son cadre. Il est réjouissant de constater qu'en France, il existe encore des établissements où le service est primordial. Dans l'ensemble, mon expérience client a été très satisfaisante. Je recommande vivement cet établissement.