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Fantastic hotel management! I was going to stay the coming weekend at the CHESS hotel, had booked it via Agodo. Unfortunately, I won't be able to get to Paris because of Union strikes in Germany. According to Agoda's Terms & conditions, I should have either paid the full amount, or tried to re-book at a later time with potentially different pricing. It is only because of Pierre-Louis, the hotel director, who spoke out again Agoda and their business behaviour, why Agoda exceptionally accepted a free cancellation. My next stay in Paris will be with the Chess Hotel for sure! If the hotel & its service apply Pierre-Louis's service orientation, it can only be fantastic! Merci beaucoup!
Great location - Opera area - and best value for money you can get in a megacity like Paris.
Room is not very spacious but the bed is and thats enough.
We did also make usage of the breaky and it serves everything you need.
Zentrale Lage. Modern und sehr sauber. Sehr freundliches Personal. Super Ausstattung auf den Zimmern. Großartiges Frühstücksbuffet. Sehr ruhig, auch nachts.
Es wird Wert auf Nachhaltigkeit gelegt, z.B. mit wieder befüllbaren Flaschen auf den Zimmern.
The location of this hotel is great. About five minutes walk to the shopping mall, but the room is way too small for how much we paid for. We booked a room for two people but our two luggages could not even barely fit the in the room. Only one robe and one cup in the bathroom… even the room was for two people. The glass cup in the room was very dirty and the water was left inside the coffee machine (doesn’t look like intentional; like forgot to clear out.) The elevator is small, took us forever to get up and down, and only can fit two person with their luggages. We booked the room for two people and we only got one card key that also is the key for turning the power on. So when one person need to go outside of the hotel, have to take the card key with (to get into the hotel), so the room becomes no power and no AC.
However the service was good, but I won’t choose this hotel again for the next time.
Nous étions en famille et nous avons vraiment apprécié l’accueil comme à la maison, simple et chaleureux, la proximité de la vie parisienne et le calme de l’endroit. Un grand merci.
Accueil vraiment très professionnel et chaleureux.
Le personnel a été à l'écoute, disponible et le service client parfait.
Je me permets une suggestion quant à la qualité des produits proposés au petit déjeuner, je regrette de ne pas trouver davantage de produits bio (yaourts, compote, confitures..)
Je dirais que c'est une très bonne découverte, et que je ferais en sorte de revenir.
Room is not very spacious but the bed is and thats enough.
We did also make usage of the breaky and it serves everything you need.
Es wird Wert auf Nachhaltigkeit gelegt, z.B. mit wieder befüllbaren Flaschen auf den Zimmern.
However the service was good, but I won’t choose this hotel again for the next time.
Je reviendrais si besoin avec plaisir.
Le personnel a été à l'écoute, disponible et le service client parfait.
Je me permets une suggestion quant à la qualité des produits proposés au petit déjeuner, je regrette de ne pas trouver davantage de produits bio (yaourts, compote, confitures..)
Je dirais que c'est une très bonne découverte, et que je ferais en sorte de revenir.