HÔTEL LE MÉRIDIEN ÉTOILE * * * *
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Hotel near the Champs-Élysées with design rooms and suites with various decor according to their category.
Facing the Palais des Congrès in Paris, just minutes away from the Champs-Elysées and the Defence district, Le Méridien Etoile is ideally located for business and couples alike. It has been renovated and especially enlarged. The decoration of the rooms and suites varies according to their category but they are all design and inspired by the city of Paris. For example, Chic Rooms, decorated with shades of black, white, grey and yellow, were created in a chic and lyrical spirit reminiscent of the Parisian woman. Chic Rooms have free access to the Open Studio executive area, suitable for work, trade and relaxation. The more luxurious rooms are located on the high floors. An An Xiaotong art Artwork in the hotel's spacious and modern lobby. Mon Tendre & Restaurant serves French cuisine. Another strong point: The Jazz Club Etoile is located on the ground floor of the Meridian. The club overlooks the inner courtyard. It also has a terrace in the interior garden.
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Members' reviews on HÔTEL LE MÉRIDIEN ÉTOILE
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Je pense que la direction devrait être plus vigilante quant aux personnes qu’elle recrute, car parmi elles, certains n’hésitent pas à voler sans aucun scrupule.
Comme nous avions déjà quitté l’hôtel pour un autre pays, il était malheureusement trop tard pour signaler l’incident à l’hôtel Le Méridien, d’autant plus que nous ne nous sommes rendu compte du vol qu’un peu plus tard.
Si vous séjournez dans cet hôtel, faites très attention à vos affaires personnelles!!
As a loyal Marriott Titanium Elite member, my recent experience at Le Méridien Paris Arc de Triomphe was nothing short of a nightmare. From the moment I checked in until the moment I checked out, every aspect of my stay was profoundly disappointing. I received absolutely zero recognition as a Marriott Bonvoy member—no warm welcome, no thank you,—and despite traveling with two suitcases and a 4-year-old, there was no offer of luggage assistance.
The room was minuscule and equipped with a sofa bed, and they provided only two towels for three guests. Ongoing renovations made the hotel unbearably noisy, making it impossible for my daughter to nap. To top it all off, a fire alarm blared for more than ten minutes in the early morning hours, and when I sought help, the staff were completely clueless, leaving emergency calls unanswered.
The so-called "Duty Manager," Franc, was the most unprofessional manager I’ve ever encountered. His rudeness, defensiveness, and refusal to take responsibility for the myriad of inconveniences we faced were appalling. He even denied me a Marriott employee discount simply because I was a Titanium Elite member using points, which is not only unacceptable but also goes against Marriott's own policies! This manager effectively ruined our entire trip to Paris.
Food and beverage service was abysmal—cold fondues, 30-minute waits for drinks, and when I inquired about watching a specific French Open game channel, I was dismissed with a snarky suggestion to "go complain to management." The bathrooms were dirty, often containing hair from previous guests, and the €20 daily lounge allowance for a lounge that was closed was laughable, barely covering a single drink for three people.
This hotel is devoid of basic hospitality, professionalism from the staff, and any semblance of the Marriott spirit. If you are a Bonvoy member—especially at the elite level—you will be utterly disregarded. The standards here are shockingly poor. Spare yourself the frustration and book your stay elsewhere.
الاستقبال جيد
فيه ميززززه بالتطبيق الخدمه الذاتيه استطيع عمل دخول وتحميل المفتاح على الجوال وهذه ميزه اضفت نجمه عليها
بس ما طبقتها لان ابي مفتاح اريح من الحوال
خدمتني الموظفه اليزا لطيفه جدا
نقصت ثلاث نجمات االاول
ضايقني موضوع التامين اغلب الفتادق ماياخذون ماعرف وش هالشي جديد .!؟
انا حجزت من تطبيق الفندق غريبه ياخذون تامين دايما احي وما عمر احد اخذ تامين نهائيا استغربت انها طلبت مره تم السحب بالبطاقه دون علمي ورفض لان البطاقه مسبقه الدفع الحمدلله استخدمتها
وقلت لها كاش وقالت خلاص مايحتاج
هالنقطه ضايقتني كثيررررر
الشي الثاني ريحه الغرفه والله تصرع
الدور الثالث ما انصح احد يسكن فيه كل الدور والله الريحه تصرع .. خصوصا للي يتعبون من الروائح
وتعتبر سلبيه للفندق
اتمنى من اداره الفندق تاكيد على الموظف عدم اخذ تامين العميل لن يعمل تسجيل خروج الا بوجودهم وبيدفع ماعليه والثاني معرفه مصدر الرائحه وحل الموضوع وشكرا