W DUBAI THE PALM * * * * *
Hotel
•
€€€
Go there and contact
Palm Jumeirah, West Crescent
+971 4 245 5555
I am the owner
•
Click here
2024
Recommended
•
2024
Design hotel with spacious, contemporary, bright rooms, sublime pool, excellent restaurants..
From the moment you arrive, you'll find the ultra-hip feel of the W with its futuristic airs. Although it's a little far from the center, the view from the rooms and the beach will make you forget the distance. It's a design hotel with spacious, contemporary and bright rooms. A perpetual festive spirit, excellent restaurants, a sublime swimming pool and a bar where you can watch the city's most beautiful sunsets. At weekends, residents flock to the hotel for brunch or a pass to the pool.
Advertising
Advertising
Organize your trip with our partners Dubai
Transportation
Book your plane tickets
Car Rental
Boat rental
Accommodation & stays
Find a hotel
Holiday rental
Find your campsite
Tailor-made trip
Immersion travel
Services / On site
Activities & visits
Find a doctor
Compare and book your accommodation at W DUBAI THE PALM
Members' reviews on W DUBAI THE PALM
4.3/5
25 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The best at Dubai and around
Advertising
Find a nearby hotel
Find unique Stay Offers with our Partners
Advertising
For starters there is a clear lack of umbrellas. I’m not talking about one here and there but about dozens missing. We were lucky to have one but you could see rows of sun beds with it one. As a result you have all the guests asking the waiters for an umbrella and the poor guys have to find one somewhere and bring it to them. This is in the best case scenario, in others they could simply not find one only to get yelled at by the frustrating guest. This of course distracts the waiters from doing their job because there are more focus on finding umbrellas and dealing complains than looking after the guest, offering drinks and food.
I’m not sure why there are not enough umbrellas, if anything they should have enough and even extras to be able to send to wash and paint. As it stands the existing umbrellas are in poor state, dirty with paint scrapping off. The same goes for the sun beds which all of them have the paint peeling off and the elastic is loosing making them uncomfortable.
Then you have the sound problem. On one side you have the wet deck which has a DJ and loud music, but now you have another beach club on the other side with DJ and loud music too. Hence if you are in the pool you not only have loudness all over but it’s also not enjoyable because you have both songs at the same time. This clearly makes no sense, you should either realign the speakers to at least try to dissipate the sound somehwere or do you really need two beach clubs less than 100 meters from each other with loud music? Especially when the entire pool is full of kids.
Overall the team is very and courteous but there is a clear lack of investment in the area and is clearly showing. I mentioned the more obvious ones but you can see the same on the plates, some of them chipped and damaged. Instead of having proper customize trays for your food order they bring them in this large oval trays which are not only difficult to bring food in but also when you finish it’s difficult to clear the plates and cutlery because there is nothing to put them in. As well, havent Marriott eradicated all single use plastic? Well they are bringing the condiment sauces in plastic ramekins. I can only think that the ramekins got broken or something and instead of purchasing new ones was cheaper to get plastic ones.
There is a lot of potential in this hotel however there needs to be more love and care for it as well as for the brand.