Avis GRAND MERCURE DUBAI AIRPORT HOTEL : découvrez les avis internautes sur ce lieu

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Retour à la fiche établissement GRAND MERCURE DUBAI AIRPORT HOTEL

Members' reviews on GRAND MERCURE DUBAI AIRPORT HOTEL

4.4/5

25 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Julia Fischer

Visited in april 2024

Adam is good guy on the pool. He took great care of our well-being :)

saleeeh99

Visited in april 2024

ارجو كتابة الايميل للتواصل معكم

May Almansoori

Visited in april 2024

Every thing is bad in this hotel from Rooms to services o really hade bad experinceand i dont recomand it

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بيان الجهني

Visited in april 2024

DERICK

Sónia Morgado

Visited in april 2024

Nice hotel and friendly staff thanks to the concierge team for service Derick , Collins and Edwin good staff, front office team too amazing ????, will visit again soon.

Mohamed Almahdi

Visited in april 2024

مكان جميل ونظيف وهاديء ومنظر إطلالة على المسبح جميلة

Stephen Ngugi

Visited in april 2024

I visited Dubai this season and I decided to stay at grand mercure hotel and in many times I've visited Dubai grand mercure I got the best service and specifically Janak and Nyoman this are two personalities who made my stay memorable due to Wonderful and friendly interaction we had. Incase you visit Dubai just ask for grand mercure hotel next to airport. Experience the best service from Janak from Nepal and Nyoman a wonderful young lady with the big smile.
Thanks Grand Mercure for wonderful memorable hospitality. I will definitely visit in November. Thanks

Audrey

Visited in april 2024

Je ne recommande pas l’hôtel
L’accueil est honteux , aucune explication . Il nous a donné la clé et basta ..il faut aller chercher le voiturier pour qu il prenne la voiture .
Le seul point positif c est qu il est à côté de l aéroport mais ce n est pas le seul
Les salles de bain sont affreuses ..

Eduardo Denis'

Visited in april 2024

Thank you Chef Ram for your lovely breakfast and hospitality

Mahadi Hasan

Visited in april 2024

Nice place to stay staff is very kind and helping especially from concierge bilal and usman they always helped us Whenever we want. Highly recommended

Shahid Abbasi

Visited in april 2024

It's nice hotel rooftop pool amazing
Thanks to Bilal he is very helpful

Amjad Ali

Visited in april 2024

Stay was awesome nice and quiet location,rooms were so nice staff was so cooperative especially Bilal he always helped wherever we want

Ranjith Gangadhara

Visited in april 2024

Very good Edwin thank for helping

Imran Rasheed

Visited in april 2024

Thanks to zakariyae he is so gentle and helpful and hajer was so kind from front office

N R_m

Visited in april 2024

Nice looking the lobby and the concierge team excellent,my room very clean and will be very happy to visit again thanks Derrick for your paticipation see you soon

WASEEM LAHORI 415

Visited in april 2024

Nice hotel thanks to the concierge team for service, Derrick

n javidkhah

Visited in april 2024

Thank you for Roman and saman for clean my room

Muhammed Aahfaq

Visited in april 2024

Good Derick ,very nice beautiful place to stay the hotel was very nice and clean ???? thanks for the service and hajer from front office

Karim

Visited in april 2024

Mijn verblijf in het Mercure hotel was verre van wat ik had verwacht van een 5-sterren accommodatie. De ontvangst was teleurstellend en liet veel te wensen over. Het ontbijt was ondermaats, met een beperkte selectie aan vers fruit zoals meloen, rode appelsien en bittere ananas. De bediening was verre van wat je zou verwachten in een 5-sterrenhotel, eerder op het niveau van een 2-sterren ervaring.

De kwaliteit van de koffie was teleurstellend en de service tijdens het ontbijt en bij het zwembad was matig. Zelfs bij het zwembad werden drankjes traag geserveerd en de bar was gesloten. De redder leek meer bezig te zijn met zijn telefoon dan met het coördineren van de activiteiten. Na 01:00 uur was er geen valet parking beschikbaar en moesten gasten zelf hun auto parkeren.

Er ontbrak duidelijk leiderschap in het hotel, aangezien water in de kamer niet automatisch werd bijgevuld en ik telkens de receptie moest bellen om dit te regelen. Al met al voelde ik me misleid en teleurgesteld. Ik zal in de toekomst zeker geen Mercure hotel meer boeken.

Zijn geld totaal niet waard

salim lasissi

Visited in april 2024

Merci Adam

خالد

Visited in april 2024

Thank you so much mr adham for good service

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Aahaan Padhiar

Visited in april 2024

Thank you for housekeeping for cleaning my room I so very happy stay here I will record for you guys stay here special for mr roman and samjana

Rabi Ahmed-

Visited in april 2024

I wanted to take a moment to express my sincere appreciation for the outstanding service provided by the housekeeping team during my recent stay at Grand Mercure.

Throughout my stay, the housekeeping team Ms. Mary consistently ensured that my room was kept in impeccable condition. Their promptness in replacing towels and toiletries, thorough vacuuming of the floors, and meticulous dusting of all surfaces truly impressed me.and amenities were arranged in an orderly fashion, which added an extra touch of comfort to my stay.

I look forward to returning to Grand Mercure in the future and experiencing the same level of hospitality once again.