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Members' reviews on WAFI GOURMET

3.2/5
25 reviews
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Value for money
Kitchen quality
Originality
Frame/Ambiance
Service
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Visited in april 2024
الأكل ممتاز بس اللي مخرب الويترز المصريين ????????
Visited in march 2024
Nice ambience and service
Visited in march 2024
Beautiful
Visited in march 2024
Si bien la comida estuvo bien, donde se destaca el humus, el lugar se encuentra desbordado de gente lo que hace del servicio un poco deficiente y el ambiente muy congestionado.
Visited in march 2024
All marks because of the location and can have food with a view of Burj Khalifa thats about it. The food was so so so sour. I just cant explain it to one. Do not want to exaggerate it. My tongue / gums had bruised the next day with sensitivity in my teeth because of how sour the food was. Initially thought it was their style into food but realised it was made bad towards the end.

Service: Very bad. We finished 5 shows of the fountain to get a bill after the terribly sour food.
Visited in march 2024
I’ve been working in Dubai mall for 11 years already and was always eating kebab sandwich from this restaurant, but today I had a humiliating experience which made me write this comment about my bad experience. As a staff in a certain brand of the mall I went with my colleague on our lunch break for a sandwich, we went on the terrace to eat and to order two coffee (which btw is not so cheap either) we have been kicked out by the supervisor saying that since we got the sandwiches from inside we as a staff are not allowed to seat at the table and enjoy additional drinks. This kind of poor customer service I did not expect from Wafi Gourmet side, yes we all are staff in that mall but we also are human beings and clients , regular clients of this restaurant so my question is what’s wrong with the management of this restaurant why the staff is treated so bad when we are paying for the food and drinks, no one is giving us anything for free. Disappointed!
Visited in march 2024
Chicken Shawarma very mediocre, French fries were the frozen McDonalds ones, kebbe, the mixed grilled and the pita bread was nice though
Visited in march 2024
موقع ممتاز مقابل النافوره الاكل ممتاز طلبنا مشاوي وكبه مشويه وتبوله وحمص وختمناها بشاي مغربي والاسعار وسط
للاسف الاكل تعباااااااااااااااااااااااااااااااااان
ولو كان في اقل من نجمة كان قيمته
الحسنة الوحيدة هو المنظر
Visited in march 2024
Overall this is an iconic restaurant in Dubai. Offering great view and tasty food. One thing that was surprising for me was that waiters were more professional and caring than managers. I requested a table outdoors from the manager and was ready to order as I knew what I wanted. Kindly requested to be back in 2 minutes as I had to go to the bathroom. The manager standing there told me it's not possible as he doesn't know where is my table. I suggested to appoint any table and upon my return I would sit at that table. The whole idea was to have my food order punched while I was out. Even if it's something not possible there is a polite and professional way of explaining it to the customer. Definitely not in a blunt and dry manner.

Having said this I would definitely give credits to the floor staff as there were super friendly and attentive.

Baklavas and sweets are really amazing and appealing
Visited in march 2024
Have always had amazing luck with food at this place. The mezzas are the best. It also has great views of the fountains.
Visited in march 2024
Theyre way sooo busy, made the services slow. The foods average but the view WOW!
Visited in march 2024
Below average food and overpriced. I would not come back for food. Grills, salads very average, hummus was below average, fatteh wasn’t good , the chicken used in the shawarma was not good you feel like it hasn’t been shredded from the usual chicken stand. And prices are really high.
Visited in march 2024
Nice atmosphere directly next to the fountain the food is very good
Visited in march 2024
I’ve visited before Wafi Gourmet in Wafi Mall during my visit to Dubai, this time I decided to visit other branch in Dubai Mall, same high quality of food and services even it was more busy here, staff are friendly and hospitality is high level
Visited in february 2024
everything was so bad i couldn’t help but give the atmosphere 1 star as well
Visited in february 2024
Do not try this place for shisha. The shisha head is very small, the coals barely lit and unprofessional. The waiters are very rude and speak with attitude and tell you to leave indirectly. No shame at this restaurant. They will try to force you to order food as well. First and last time at this garbage.
Visited in february 2024
مطعم جدا راقي ورائع الخدمة ممتازة وسريعين ونشكر بالذات الاخ هاني على حُسن الاستقبال ????
Visited in february 2024
مطعم لبناني أكلات لبنانية أفضل مطعم في دبي مول يقدم جميع الأطباق المشاوي والبحرية والسويتات ويوجد منتجات لبنانية من فواكه موسمية وأعشاب ومجففات فواكه، وتوجد جلسة خارجية مطلة على برج خليفة ونافورة مول دبي .
Visited in february 2024
Poor service, rude staff this place has lack of managements tables are so dirty and they always miss placed your order. You have to wait for long time for food
Visited in february 2024
The cozy and inviting atmosphere at Wafi Gourmet adds to the overall dining experience. The restaurant's decor, with its warm color palette and traditional elements, creates a welcoming environment that complements the authenticity of the cuisine.

The staff at Wafi Gourmet deserves commendation for their attentive service and genuine hospitality. Their knowledge of the menu and willingness to guide diners through the selection process contribute to a seamless and enjoyable dining experience.
Visited in february 2024
I had the most bad experience with the service provided by one of the waiters and with his manager yesterday, 17th FEB 2024. The waiter got angry with me when I asked him to split the bill so I can pay my part only and he said to me ( use your phone calculator and tell me how much you will pay) i got shoked of his attitude and I asked him to call his manager. unfortunately the manager didn't want to come and he insisted sent his assistant to deal with me and i think that is because i am an Emiraticitizen. this attitude from his manager made me more angry, and I asked his assistant that I would only speak with the manager. After he called the manager he came and surprisingly he told me that I am to be blamed because I didn't speak with the waiter properly!!!!!. I told him this is not the way to treat customers and you should first come and ask me what happened not only listen from one side. anyway, at that time, I was with one of my friends who was visiting dubai, and I was shamed about what happened in front of him and of the experience we both got from this restaurant. and for the record, I have been a customer of this restaurant for a long time since it opened if Wafi mall. at the end I paid my bill and I didn't get any sorries from anyone. I am very upset with this restaurant.
Visited in february 2024
Очень вкусный ресторан ливанской кухни с видом на фонтаны
Visited in february 2024
Spot with view in fountrains but very average food and overpriced. You pay for spot which I understand but I would not come back for food. Grills, salads very average, deserts are terrible, not good fatteh. And prices really high.
Visited in february 2024
Erg druk maar goed libanees restaurant met een overvloed aan keuzes. Ga voor een zitplaats buiten met savonds een prachtig uitzicht op de Burj Kalifa en de fonteinen show. Prijs kwaliteit verhouding is prima.

WAFI GOURMET

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Dubai Mall
+971 4 330 8297
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