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Members' reviews on EMIRATES HOLIDAYS

3.6/5
26 reviews
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Value for money
Service
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Anrhony
Anrhony
Visited in april 2024
La pour encaisser c'est tout
Voyage payer 14500e pour dubai 10 jours en passant par ce voyagiste. Vol annuler par emirates au dernier moment on a perdu 2 jours de voyage, sa a gâcher nos vacances . Aucun geste de leurs part. Je paye 10 jours de vacances je veux 10 jours pas 8.... première et dernière fois chez eux . Aucun geste commercial Aucun décalage réponde durement au téléphone lorsque un problème arrive
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Lucretia Garman
Lucretia Garman
Visited in march 2024
My flight on Emirates was great, however my hotel accomodations were not what I expected booking an Emirates vacation package...I expected Emirates to partner with a hotel that meets their level of service.. The Grand excelsior was a dump... the curtains were dirty and had a hole in them, the shower had mold, coffee stains on the wall and carpet the room hadn't been cleaned in weeks there was visible dust on the nightstand and it smelled like mildew. I advised the front desk of my concerns for them to tell me that they can switch me to another room, if another room was available why put me in that room to begin with After flying for 13 hours and not being able to check in until after 3pm getting the worst hotel room imaginable I checked out and went to another hotel Emirates is now telling me there's nothing they can do to rectify this issue. Unacceptable Emirates and I'm telling everyone I know that your company values money over the vacation package
experience you claim to offer

#emiratesvacations
#Grand Excelsior Hotel
@emiratesvacations
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Giacomo Jack Della Maestra
Giacomo Jack Della Maestra
Visited in february 2024
I was expecting a lot more. Maybe too much.
Disappointed on arrival but after adjusting my expectations, everything turned out to be just fine!
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Doloreza Kllogjeri
Doloreza Kllogjeri
Visited in february 2024
When you think emirates holidays you think u will get the same service as emirates airlines but that’s a big NO. We had a problem with my visa and we had to change our date and they said its not possible and its mention is not flexible but there’s nothing mentioned, however with so many emails and phone calls they finally changed the date but of course with having to pay a good amount of money however that’s nothing compared to what u get. We did book full board and our package was as not cheap and we expected a stress free holiday but we are just being treated like they gave us a free holiday and having the worst room, no soft drink included in the full board which i never saw it before, and only some selected food we can have so we are paying again extra as u cant go in holiday and eat the dame food for the last 10 days. The other thing when you book for a child above 2 years old u are being charged for a full price same as an adult but the hotel actually accommodates children free from 6 and below so imagine ….and as this is not enough u can only chose one dish for ur child so ur child cant have any juice nor desert. Honestly i have no words and i hope someone can take action of this company which am not even sure is part of emirates cant be coz emirates will never treat their clients in such shameful way. PLEASEEE ANYONE THINKING TO BOOK WITH THEM DONT DO THE WORST MISTAKE OF YOUR LIFE PLEASE.
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mary nduta
mary nduta
Visited in february 2024
Its was calm and amazing place to be..
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Eyobed G Sima
Eyobed G Sima
Visited in january 2024
Its a big shame for such company to leave a guest away at the last day, Actually your nasty service started day 1 with uncomfortable transport cars and some misbehaving drivers since your point is collecting money we have seen that you have no care for customer service. For next time visit, we will make sure that we don’t use (Emirates Holiday) this nasty tour company or not to refer to a family or friend!! Thank you for the nasty and disrespectful service!!!????????
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Rohit Khanna
Rohit Khanna
Visited in january 2024
Highly recommend booking holidays with Emirates Holidays.
We have just returned from our trip to Maldives and it was a dream.
Heartfelt thanks to Leethiya who was our consultant for her recommendations which made my choice really easy.
Thank you Emirates Holidays !!
????????????????
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Jackie Wagstaff
Jackie Wagstaff
Visited in november 2023
Hussan was so patient and helpful.
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Asma Bin Suroor
Asma Bin Suroor
Visited in november 2023
Staff are friendly very helpful specially Ahmad Darwish.
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TK Shagin
TK Shagin
Visited in november 2023
Please be careful about this company!!
They can easily change what is confirmed and written in the travel voucher after your booking!!
I have never thought Emirates group cheat the customers.
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Eslam
Eslam
Visited in october 2023
Friendly staff and good packages
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Deblinasaha5232 Saha
Deblinasaha5232 Saha
Visited in october 2023
Nice view
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Ali Saeed
Ali Saeed
Visited in september 2023
للاسف تواصلت مع طيران الامارات علئ الهاتف وكان معي بطاقة خصم لطيران الامارات ولما سالتهم يعملو لي الخصم عن طريق الهاتف او الموقع عندهم قالو بخصوص بطاقات الخصم لازم تروح الافرع المهم وصلت الفرع وتفاجات ان الخصم عندهم مافرق غير خمسين درهم مع انه نسبة الخصم عندي من 12 الى 20% وكنت مشيك على الاسعار في موقع الطيران الرسمي وحسبت نسبت الخصم علشان كذا رحت للموقع لاني شفتها تستاهل ولكن للاسف ماعرف كيف حسبتهم في المكتب
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Sanjida Seneviratne
Sanjida Seneviratne
Visited in august 2023
Great
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Mohammed Alawlaqi
Mohammed Alawlaqi
Visited in august 2023
Nice website for booking holiday
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Mohammed Abdullah
Mohammed Abdullah
Visited in july 2023
خدمة ممتازة
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Sesoo (Y)
Sesoo (Y)
Visited in july 2023
Leethiya is excellent she really gave us a good package.many thanks ????????????
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Hicham Abdul Samad
Hicham Abdul Samad
Visited in july 2023
Great service Mrs Rashida has been an absolute pleasure to deal with .
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Ankit Monga
Ankit Monga
Visited in june 2023
The worst kind of experience I have faced booking through this agency, no valuable information is provided which led to a harrowing experience and missing of my flights.
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Nazita Mekhdziyeva
Nazita Mekhdziyeva
Visited in june 2023
There is one sales manager in Jumerah office, her name is Naila - I highly recommend her to book any tours, especially Indian ocean destination like Maldives etc - her recommendations are top! just ask her if there shall be any permits done etc to enter the country - she will really help you!!!
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Salem Alameri
Salem Alameri
Visited in may 2023
Good
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Helal Alkaabi
Helal Alkaabi
Visited in may 2023
Helpful
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يوسف باعطيه
يوسف باعطيه
Visited in may 2023
ممتاز
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ahmed mohammed
ahmed mohammed
Visited in may 2023
Great like always
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Malek Sulaiman
Malek Sulaiman
Visited in may 2023
Very bad service. I feel this agency is a full scam. I highly caution anyone using this agency for their travel plans.
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Sultan al blooshi
Sultan al blooshi
Visited in april 2023
No answer ????????
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EMIRATES HOLIDAYS

Open - from 10h00 to 21h00

Go there and contact

Sheikh Zayed Road, Emirates Building, Business Bay
800 4969
I am the owner
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Opening hours

Monday
Closed
Tuesday
Closed
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The best at Dubai and around

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