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HILTON NEW ORLEANS AIRPORT * * *

Hotel €€
3.3/5
23 review

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901, Airline Drive, Kenner, The United States Of America
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+1 504 469 5000
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2024
Recommended
2024

Located across from Louis Armstrong New Orleans International Airport, the Hilton New Orleans Airport is a modern airport hotel. It is approximately 20 km from downtown New Orleans. Rooms are traditionally decorated and feature custom-made beds, 37-inch flat-screen TVs and Wi-Fi access (surcharge). The hotel features a casual restaurant overlooking the courtyard, serving a buffet breakfast (surcharge). Residents can also take advantage of a business center and meeting space. An airport shuttle service is provided free of charge. Wi-Fi is free, breakfast is available at an additional cost, and parking is available at an additional cost. The hotel has disabled access and air conditioning.

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Members' reviews on HILTON NEW ORLEANS AIRPORT

3.3/5
23 reviews
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Visited in april 2024
Nice hotel. Clean and nice rooms. Well staffed.
Visited in april 2024
Very clean rooms and the best bedding. I hate staying anywhere that has uncomfortable beds and sheets. The staff was pleasant and on top of their jobs. Wonderful place to stay.
Visited in april 2024
Moldy, smelly, rude staff, van driver almost killed us… need I say more. I’ve stayed in equivalent super eight. This should not be a Hilton.
Visited in march 2024
We stayed 3 nights at this hotel and had zero hot water the entire time! Two reasons I stay at a hotel, to have a bed and to have a shower. I got half of this service. A manager promised me compensation in the form of a rate adjustment. I have yet to see that after a week. I’ve called everyday to speak to somebody. I’m told the person who needs to help me will call me back. No phone call. Terrible customer service!
Visited in march 2024
We were booked this hotel through our cruise line. First, in our room, we noticed the shower would not get warm. You have nothing but cold water. Took almost an hour for our room reservation to be ready. Half of the lights in our room do not function.

Secondly, food was an issue today. They have a buffet breakfast, which is not complimentary, it cost $18 for one person. You get some eggs, fake dried up sausage, bacon, cold diced potatoes, and some orange juice. I had to shuffle through 8 plates to get a clean one.

Staff is nice and friendly!! The people that work here are very polite and smile, which is always good!

Pool is disgusting, hot tub is half full of brown water

Overall cleanliness of the hotel is mediocre.

I would not book again

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