HSM SÁNDALO BEACH
Accommodation
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+34 971 680 170
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2024
Recommended
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2024
Superb hotel with bright and spacious rooms, suites and studios and a swimming pool with deckchairs
All fresh and beautiful, this superb hotel, which remains part of Magaluf's chill-out concept, overlooks a small islet. The French manager and her team are very attentive; the rooms, suites and studios are bright, spacious and excellently kept; and a buffet or à la carte breakfast is served every morning. The pool area with its comfortable deckchairs is the ideal place to relax to the sound of lively lounge music. DJ sets are organized poolside for weekly themed pool parties.
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Members' reviews on HSM SÁNDALO BEACH
4/5
11 reviews
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Sans oublier amabilité et l’accessibilité des agents d’accueil! Je recommande cet hôtel !!
When we informed the receptionist, he gave us a big can of insecticide and told us to spray it even though we had two young kids including a newborn with us. The AC was also not working so it was hot and muggy in the room.
The last straw was when we found a large cockroach crawling in our apartment. We requested the room to be cleaned thoroughly and when we asked if they were able to get the cockroach, the receptionist simply answered “the cleaners just clean”. When we got back to the room, we found the cockroach in the bathroom.
At this point, we decided to move hotels and asked for a refund of the two remaining nights. The receptionist refused and told us to deal with it through Booking. We’ve contacted them multiple times via Booking and as of Oct 25, 2023, they have been unresponsive for 10 days.
We are still staying there, but god we are so in love with this hotel, the view, but especially the staff !
They are so so so kind and ready to help you in any way they can ! It can be for a car rent or even for activities ! A special thanks to Vladimir, Director Marie and the man at the swimming pool ( my kids loved him) ! Breakfast was good, very sad that there is no dinner otherwise everything else was perfect ! Very safe hotel with the camera everywhere ! It was a great stay and we will come back here for sure !
Thank you again !