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Members' reviews on INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
4.5/5
32 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
Nous avons passé séjour de 5 nuits exceptionnel dans cet hôtel. Un cadre magnifique, un parc très bien entretenu et une vue très agréable.
L’hôtel dispose de 4 restaurants avec un choix varié, tout est très correct et de bonne qualité.
L’hôtel propose un large panel d’activités gratuites : ski nautique, bateau à fond verre, snorkeling, terrain de tennis, salle de sport, spa (jacuzzi et hammam…)
Chambre spacieuse, propre et la vue du balcon est un vrai +.
Nous avons également testé les massages du spa et nous ne pouvons que le recommander.
Mais ce qui me rend le séjour exceptionnel c’est la gentillesse du personnel qui est au petit soin et toujours prêt à aider, sans aucune exception. Merci infiniment à Pascaline pour tout ce qu’elle a fait pour nous ❤️
Et merci à Patrick, Jean Philippe, Wesley, Aza et toute l’équipe…
L’hôtel dispose de 4 restaurants avec un choix varié, tout est très correct et de bonne qualité.
L’hôtel propose un large panel d’activités gratuites : ski nautique, bateau à fond verre, snorkeling, terrain de tennis, salle de sport, spa (jacuzzi et hammam…)
Chambre spacieuse, propre et la vue du balcon est un vrai +.
Nous avons également testé les massages du spa et nous ne pouvons que le recommander.
Mais ce qui me rend le séjour exceptionnel c’est la gentillesse du personnel qui est au petit soin et toujours prêt à aider, sans aucune exception. Merci infiniment à Pascaline pour tout ce qu’elle a fait pour nous ❤️
Et merci à Patrick, Jean Philippe, Wesley, Aza et toute l’équipe…
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/21/2023 at 08:30
Cher Elisa Morel,
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
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Visited in november 2023
Great
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/19/2023 at 08:10
Dear SHHOWN CYRIL
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
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Visited in november 2023
My rating is based on meeting facilities within the resort for one day. I did not stay overnight.
The meeting arrangements were excellent with big screens, headphones, and all necessary requirement. Sound of speakers was cleat and comfortable.
Refreshments, snacks for short breaks were well provided.
The Buffet for lunch time was good with a variety of dishes.
Toilets were regularly cleaned.
Overall I was well satisfied
The meeting arrangements were excellent with big screens, headphones, and all necessary requirement. Sound of speakers was cleat and comfortable.
Refreshments, snacks for short breaks were well provided.
The Buffet for lunch time was good with a variety of dishes.
Toilets were regularly cleaned.
Overall I was well satisfied
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/17/2023 at 08:24
Dear Thani al Mahrouki,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
We have stayed for a week in october at that hotel and we spent an awesome holiday. We had a sea-view room and the beach was right in front at less than 1-minute walk. The personnel is very kind and welcoming and the facilities are very convenient. The rooms are spacious and clean. You can rent a car or book a day trip there too. The spa and the gym room are clean and nice. The different restaurants offer perfect service and food. We would definitely recommend.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/11/2023 at 15:15
Dear Mai L.
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
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Visited in november 2023
I was reading through reviews and I am so worried after reading the first two reviews being bad. I booked this as a surprise trip for hubby and I. Hope its going to be worth it. ????
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/11/2023 at 15:14
Dear faika shah,
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
A Remarkable Stay at Intercontinental Hotel Mauritius!
I recently had the pleasure of staying at the Intercontinental Hotel in Mauritius, and it exceeded all my expectations. The outstanding service provided by key individuals made my experience truly exceptional.
Receptionist: Sonia
From the moment I arrived, Sonia at the front desk showcased unparalleled professionalism and courtesy. Her warm welcome and efficient service set the tone for the entire stay. Heartfelt thanks to you for the exceptional service you offered.
Room Manager: Ramesh
Ramesh, the Room Manager, deserves special commendation for maintaining impeccable cleanliness and ensuring the room was a comfortable retreat with stunning views. His attention to detail significantly enhanced my overall experience. Your valuable insights about the local sightseeing, shopping etc were very helpful.
Manager of Sigala Restaurant: Sameer
Under Sameer's management, the Sigala Restaurant offered a culinary journey that surpassed all expectations. His recommendations and dedication to creating a delightful dining experience were truly remarkable.
Manager of The Noble House Restaurant: Rikesh
Rikesh, as the Manager of The Noble House Restaurant, contributed to the diverse and delicious menu, showcasing the culinary team's talent in every dish. His commitment to excellence added a special touch to each dining occasion. Thank you for your exemplary service.
In conclusion, my time at Intercontinental Hotel Mauritius was made truly special by the dedicated efforts of Sonia, Ramesh, Sameer, and Rikesh. I highly recommend this establishment to anyone seeking a blend of luxury, exceptional service, and a breathtaking setting. My sincere thanks to the entire team for an unforgettable stay.
Felt like home away from home with you guys around.
I recently had the pleasure of staying at the Intercontinental Hotel in Mauritius, and it exceeded all my expectations. The outstanding service provided by key individuals made my experience truly exceptional.
Receptionist: Sonia
From the moment I arrived, Sonia at the front desk showcased unparalleled professionalism and courtesy. Her warm welcome and efficient service set the tone for the entire stay. Heartfelt thanks to you for the exceptional service you offered.
Room Manager: Ramesh
Ramesh, the Room Manager, deserves special commendation for maintaining impeccable cleanliness and ensuring the room was a comfortable retreat with stunning views. His attention to detail significantly enhanced my overall experience. Your valuable insights about the local sightseeing, shopping etc were very helpful.
Manager of Sigala Restaurant: Sameer
Under Sameer's management, the Sigala Restaurant offered a culinary journey that surpassed all expectations. His recommendations and dedication to creating a delightful dining experience were truly remarkable.
Manager of The Noble House Restaurant: Rikesh
Rikesh, as the Manager of The Noble House Restaurant, contributed to the diverse and delicious menu, showcasing the culinary team's talent in every dish. His commitment to excellence added a special touch to each dining occasion. Thank you for your exemplary service.
In conclusion, my time at Intercontinental Hotel Mauritius was made truly special by the dedicated efforts of Sonia, Ramesh, Sameer, and Rikesh. I highly recommend this establishment to anyone seeking a blend of luxury, exceptional service, and a breathtaking setting. My sincere thanks to the entire team for an unforgettable stay.
Felt like home away from home with you guys around.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/11/2023 at 15:14
Dear Ankit Khajuria,
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
It’s a shame how worn parts of the property and amenities are. We got a free room upgrade with the outdoor jacuzzi which looked so rough and unappealing. Roof tiles all dry and falling off. Bathroom a bit dirty in places due to lack of deep clean and attention to detail. Water sports equipment looked old and worn except kayaks were fine. How hard would it be to import a few modern paddle boards?
Breakfast was good but dinner buffet was so expensive and not worth it at all. Other nights with our rental car we ate out instead for much better value.
Outdoor beach and relaxing areas were nice. Charging 5 star prices but it’s not what it once was when it was new. Not value for money.
Breakfast was good but dinner buffet was so expensive and not worth it at all. Other nights with our rental car we ate out instead for much better value.
Outdoor beach and relaxing areas were nice. Charging 5 star prices but it’s not what it once was when it was new. Not value for money.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/11/2023 at 15:13
Dear Sean Shumka.
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you so much for such a review.
We will share all your feedback with our team members who will feel very proud of by delivering true hospitality.
We are looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
Fantastic location with fabulous staff.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/04/2023 at 11:51
Dear Alan Cronin,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in november 2023
Venue cet été ce fut une très belle expérience. Merci à Wahida qui gère la boutique de souvenir, une femme au grand cœur qui saura vous trouver le souvenir parfait !
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/03/2023 at 14:20
Cher sarah d,
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Traumurlaub im Paradies ????!
Umgeben von einer sehr gepflegten wunderschönen Gartenanlage ???????? liegt das InterContinental Resort Mauritius ruhig, etwas abgelegen neben weiteren Hotelanlagen. Zum Schwimmen haben wir den Turtle-Beach vom Maritim-Hotel genutzt, da dies tatsächlich nur eingeschränkt beim Hotel möglich war, dennoch schöne Badebuchten vorhanden. Wir empfehlen, die nahegelegenen traumhaften Strände Trou-aux-Biches und Mont Choisy zu besuchen. Der Service hier im InterContinental ist erstklassig, ebenso wie die hochwertige Qualität der Speisen und Cocktails ????. Es gibt verschiedene Themenrestaurants, das Segala und das mediterrane Senso haben wir bevorzugt genutzt. Unvergessen bleiben uns die traumhaften Sonnenuntergänge. Ein Mietwagen ist empfehlenswert, um die schöne Insel zu erkunden, vor dem Hotel gibt es auch private Taxis. Wir bedanken uns beim gesamten Team des InterContinental Resort Mauritius für einen echten Traumurlaub!
Umgeben von einer sehr gepflegten wunderschönen Gartenanlage ???????? liegt das InterContinental Resort Mauritius ruhig, etwas abgelegen neben weiteren Hotelanlagen. Zum Schwimmen haben wir den Turtle-Beach vom Maritim-Hotel genutzt, da dies tatsächlich nur eingeschränkt beim Hotel möglich war, dennoch schöne Badebuchten vorhanden. Wir empfehlen, die nahegelegenen traumhaften Strände Trou-aux-Biches und Mont Choisy zu besuchen. Der Service hier im InterContinental ist erstklassig, ebenso wie die hochwertige Qualität der Speisen und Cocktails ????. Es gibt verschiedene Themenrestaurants, das Segala und das mediterrane Senso haben wir bevorzugt genutzt. Unvergessen bleiben uns die traumhaften Sonnenuntergänge. Ein Mietwagen ist empfehlenswert, um die schöne Insel zu erkunden, vor dem Hotel gibt es auch private Taxis. Wir bedanken uns beim gesamten Team des InterContinental Resort Mauritius für einen echten Traumurlaub!
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
11/02/2023 at 08:13
Lieber Karl Marxstädter,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen im InterContinental RESORT MAURITIUS zu erzählen.
Bitte beachten Sie, dass Ihr Feedback für uns äußerst wertvoll ist. Wir nutzen Feedback wie Ihres, um kontinuierlich Änderungen an unserer Marke vorzunehmen und das Gästeerlebnis zu verbessern. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie in Zukunft erneut zu bedienen.
Aufrichtig,
Ishrat Carrimbaccus
Front Office Manager
Vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen im InterContinental RESORT MAURITIUS zu erzählen.
Bitte beachten Sie, dass Ihr Feedback für uns äußerst wertvoll ist. Wir nutzen Feedback wie Ihres, um kontinuierlich Änderungen an unserer Marke vorzunehmen und das Gästeerlebnis zu verbessern. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie in Zukunft erneut zu bedienen.
Aufrichtig,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Séjour magnifique dans ce resort où on se régale
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/31/2023 at 14:57
Chère Sebastien Boge,
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Alors pour le coup les photos du site sont tellement pas flatteur du site. En vrai c'est puissance 1000. Nous y somme depuis 3 jours et un vrai regale. Personnel aux petits soins chambre propre chaque jours, les repas varié et de très haute qualité surtout les 3 restaurants (indien, chinois, méditerranéens) à votre disposition qui se rapproche de la belle gastronomie. Après nous y somme en all inclusive donc rien à payer. Bref je sais qu'il y a d'autres hôtels sûrement de même qualité mais la vraiment je suis bluffé. Je recommande vraiment
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/28/2023 at 10:48
Cher LaBrizade rider
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
chef de réception
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
chef de réception
See the translation
Visited in october 2023
Nous sommes venu pour la première fois à l île Maurice et nous avons choisi l’intercontinental pour sa renommée nous n’avons pas du tous était déçu le service au top et les restaurants formidables surtouts une mention spéciale pour le restaurant NOBLE HOUSSE service au top cuisine d’exception et RiKESH d’une gentillesse et d’un professionnalisme parfait
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/28/2023 at 11:25
Chere ISABELLE VIDAL,
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Amazing
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/28/2023 at 11:26
Dear JayJS,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
I have a very lovable moment in Intercontinental after marriage i have Enjoy my honeymooners this is 15 years old Memories Good placeBut on the timeI have takenComplete packageFrom IndiaFrom my agent I have problem when
I just reachTo the hotelOn that timeI have taken a complete package Still When we are in the hotel we haveGoing for the lunch We have been charged us for theJuicesThat was included in our billOn that time there is no social mediaIAll alover I must said there is a Indian chet
Is very good in nature I enjoy all the recipe which has been
I just reachTo the hotelOn that timeI have taken a complete package Still When we are in the hotel we haveGoing for the lunch We have been charged us for theJuicesThat was included in our billOn that time there is no social mediaIAll alover I must said there is a Indian chet
Is very good in nature I enjoy all the recipe which has been
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/26/2023 at 15:51
Dear Jitender Aneja,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Mauritiusurlaub 2023
Ein Traum! Wir hatten eine mega schöne Zeit, super Wetter, sehr schöne Ausflüge insbesondere die Speedboot Tour, wo wir Delfine und Wale sehr nah erleben durften.
Ich kann das Hotel bestens weiterempfehlen. Sehr freundliches Personal. Vielen Dank an das gesamte Team! Ein besonderes Dankeschön an Frau Pooja von der Talipot Bar.
Ein Traum! Wir hatten eine mega schöne Zeit, super Wetter, sehr schöne Ausflüge insbesondere die Speedboot Tour, wo wir Delfine und Wale sehr nah erleben durften.
Ich kann das Hotel bestens weiterempfehlen. Sehr freundliches Personal. Vielen Dank an das gesamte Team! Ein besonderes Dankeschön an Frau Pooja von der Talipot Bar.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/26/2023 at 15:51
Dear Yvonne Kruska,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Bel hôtel vieillissant...service au restaurant principal un peu lent...même en all include il faut toujours se justifier par manque de reconnaissance par bracelet par exemple...lors des séminaires, l hôtel n hésite pas écarter les clients pour satisfaire les séminaristes...dommage...une chose aussi les housses de coussin des transats, surtout a la mer sont sales et tachées.. horrible....heureusement que les paysages de l île Maurice font oublier les désagréments...et si je reviens à Maurice ça sera certainement un autre hôtel !
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/22/2023 at 08:01
Chère Sylvie Colletti,
Merci beaucoup pour votre commentaire. La même chose sera partagée avec la direction et nous sommes impatients de vous accueillir à nouveau dans un avenir proche.
Cordialement,
Ishrat Carrimbaccus
Front Office Manager
Merci beaucoup pour votre commentaire. La même chose sera partagée avec la direction et nous sommes impatients de vous accueillir à nouveau dans un avenir proche.
Cordialement,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Bonjour l'hôtel est bien mais les moustiques il y a trop vraiment trop difficile a dormi la plage et jolie mais si c'est nagé c pa trop possible vue les rochers
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/25/2023 at 09:05
Dear oweis BEEHARRY,
Thank you very much for your rating.
Looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you very much for your rating.
Looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Wunderschöner Resort. Weiter zu empfehlen, auf jeden Fall.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/16/2023 at 15:49
Dear Fernanda Walser,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Myself and the team would love to see you back at our resort.
Wishing you a nice week ahead.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Myself and the team would love to see you back at our resort.
Wishing you a nice week ahead.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
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Visited in october 2023
No words can explain how amazing this hotel is! The exquisite service to the rooms, bar, pool, spa, beach, activities etc were all absolutely amazing! My husband and I had the best honeymoon we could have ever imagined.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/19/2023 at 15:22
Dear Vicky Apak,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
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Visited in october 2023
Amazing experience in Intercon Mauritius.
The staff was amazing and polite.
The staff was amazing and polite.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/16/2023 at 15:47
Dear Leon Dinesh,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Myself and the team would love to see you back at our resort.
Wishing you a nice week ahead.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Myself and the team would love to see you back at our resort.
Wishing you a nice week ahead.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Amazing hotel to stay and enjoy Mr Mayank front front desk was amazing and just fabulous he did everything and helped us everytime and most of the important was he never let us realise that we were far away from home it felt like we are in our home !!! He was just amazing !! Kudos to you Mayank for just being excellent thanks for all what you did for us !!! Helping us to manage our reservations for restaurants
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/13/2023 at 09:27
Dear Aadarsh Bisht,
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
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Visited in october 2023
Super schönes Hotel, sehr freundliches Personal, tolles Essen
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/13/2023 at 09:28
Dear Dorothee Land,
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
First of all I would like to thank you for having chosen our resort for your recent stay.
Myself and the team are looking forward to Welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Still at the hotel, but I have to say not really very impressed waited quite awhile for our room after a 12 hour flight, then its not the room we should've had, Prestige with full sea view, we got part view no coffee machine and no cups and not enough clothes hangers. Had to ask for all of them. No mini bar in room and no premium drinks you have to pay for them. We're all inclusive so that should include everything. Entertainment next to none Beach bar closes at 3pm and the other bar dead on 11pm. In our view not 5 star. We won't be coming back. The price we paid for this hotel we could've got pure luxury in Mexico
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/12/2023 at 09:04
Dear elizabeth manning,
First of all I would like to thank you for your comments and choosing our resort for your stay.
We will take you comments very positively and will make sure the management is aware about the same.
We will be meeting with you shortly and make sure all of this being resolved.
Thank you.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
First of all I would like to thank you for your comments and choosing our resort for your stay.
We will take you comments very positively and will make sure the management is aware about the same.
We will be meeting with you shortly and make sure all of this being resolved.
Thank you.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
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Visited in october 2023
Très bel hôtel.
Très bel emplacement.
Nourriture impeccable et très variée.
Service au TOP et les employés sont aux petits soins pour les clients.
Les avis négatifs sont totalement irrespectueux et faux, mais en effet la critique est facile et gratuite…
Très bel emplacement.
Nourriture impeccable et très variée.
Service au TOP et les employés sont aux petits soins pour les clients.
Les avis négatifs sont totalement irrespectueux et faux, mais en effet la critique est facile et gratuite…
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/11/2023 at 10:20
Dear Ahmed Saba,
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Intercontinental Mauritius is a fantastic hotel with cool staff and amazing amenities. Highly recommended for a luxurious stay!
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
03/22/2018 at 07:10
Dear Shaf,
Thank you for the score provided.
Warm Regards,
Jiri Benes
Director of Sales & Marketing
Thank you for the score provided.
Warm Regards,
Jiri Benes
Director of Sales & Marketing
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Visited in october 2023
The resort is beautiful & has an attached, turbulent beach. Food at "Senso", the 24 hour buffet restaurant is good, especially the breakfast. For dinner, they prepare lots of Indian cuisine but the taste is not authentic in case of many dishes ( like gatte ka saag & baingan Bharta). All their preparations are lacking in salt ( which is understandable) but they don't keep salt ????& pepper on every table. I found the roasted, salted peanuts stale & oily every single time. Jaywantee in this restaurant (at Indian preparations counter) was very courteous, caring & loving. She treats guests like family members.
The hotel has an over hyped, socalled exclusively Indian restaurant " VEDA", where one can enter only after prior appointment. It serves very average food & the service is hopeless. The staff is poorly trained for such a reputed chain of hotels. The restaurant manager, Varuna, herself takes things casually & takes the side of erring waiters. This restaurant served me the worst chicken tikka ever ????, lacking in salt & brimming with garlic. I must admit that Himanshu, the master chef ????????, served me a proper Chicken ???? tikka the next day in SENSO.
The hotel has an over hyped, socalled exclusively Indian restaurant " VEDA", where one can enter only after prior appointment. It serves very average food & the service is hopeless. The staff is poorly trained for such a reputed chain of hotels. The restaurant manager, Varuna, herself takes things casually & takes the side of erring waiters. This restaurant served me the worst chicken tikka ever ????, lacking in salt & brimming with garlic. I must admit that Himanshu, the master chef ????????, served me a proper Chicken ???? tikka the next day in SENSO.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/11/2023 at 10:28
Dear Ashok Mundhada,
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you very much for staying with us.
Your feedback will be shared with the team who shall feel very proud of by delivering true hospitality.
We are looking forward to Welcome you back in the near the future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Had a great time. Unfortunately, there was a conference going on for 2 days that meant we were unable to use the main restaurant and had to go to a small restaurant where the options for our meals were limited. The delegation seemed to have preferential treatment which was very annoying considering how much we paid for our holiday. Also the fact we had to wait 3 hours to check in to our room and was only offered water after nearly 23 hours of travelling was ridiculous, never had an all inclusive holiday where this has ever happened and I've been on numerous over seas holidays for many years. The staff were very friendly and the food was excellent especially in the Veda restaurant.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/09/2023 at 08:17
Dear Terry Richards,
Thank you for your stay with us.
Your comments will be pass on to the team who will feel very proud of.
Looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
Thank you for your stay with us.
Your comments will be pass on to the team who will feel very proud of.
Looking forward to welcome you back in the near future.
Best Regards,
Ishrat Carrimbaccus
Front Office Manager
See the translation
Visited in october 2023
Very nice hotel, however it is a typical 5 stars hotel and no big surprises.
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
Manager
10/08/2023 at 08:10
Dear Tobias Bauckloh,
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Ishrat Carrimbaccus
Front Office Manager
See the translation
INTERCONTINENTAL MAURITIUS RESORT BALACLAVA
The best at Balaclava and around
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L’hôtel est magnifique avec une belle vue sur la plage. Le parc est très beau, beaucoup d’endroit pour se relaxer au soleil.
Les chambres sont spacieuses et propres avec un balcon donnant sur la mer.
Activités gratuites tel que ski nautique, snorkling, tennis, bateau, spa.
Boat House au top et mention spéciale à Jean Philippe.
Les personnes qui notent moins de 4 étoiles sont aigries, le personnel est tellement gentil, au petit soin, avec une pointe d’humour et des larges sourires.
Mille mercis à Pascaline pour le suivi et l’aide pendant ce séjour.
Je ne peux que remercier également Patrick et Aza pour leur sourire et leur service du matin au soir.
Bravo a toute l’equipe
Merci d'avoir pris le temps de nous raconter votre expérience à InterContinental RESORT MAURITIUS.
Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des modifications à notre marque afin d'améliorer l'expérience client. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau dans le futur.
Sincèrement,
Ishrat Carrimbaccus
Front Office Manager