2024
Recommended
•
2024
Boutique-hotel in a quiet area facing the turquoise sea, with individual villas, classic rooms and a swimming pool.
The Zanzibari is a charming hotel in Ras Nungwi, whose villas face the turquoise sea. The villas are set in tropical vegetation, where calm is guaranteed. Love shacks, chic bandas and individual villas, some with plunge pools, are on the front line for a close-to-nature experience. In the second row are classic rooms, either garden or sea-facing. The hotel boasts a beautiful swimming pool, a poetic beach above the rocks and an excellent restaurant. Its spectacular bar is housed in a dhow.
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Members' reviews on THE ZANZIBARI
4.6/5
32 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in july 2023
Helaas geen goede ervaring bij dit hotel. Onderstaand een opsomming:
De eerste toegewezen kamer had een zeer oude badkamer die bovendien niet schoon was.
Na overleg met de receptie een andere kamer gekregen met een weliswaar opgeknapte, maar nog steeds zeer middelmatige kamer.
Hier werkte de douche niet naar behoren; ofwel zeer warm, ofwel zeer koud. Een comfortabele temperatuur was niet regelbaar.
Dit aangegeven bij de receptie, maar helaas geen adequate actie ondernomen. De kraan is half gerepareerd, waarna er geen water meer uit de kraan bij de badkamer wastafel kwam. De temperatuur bleef niet instelbaar. Dit aangegeven bij de receptie, maar er is geen actie op ondernomen. Voor het aan de kamer uitgegeven bedrag verwacht je een zeer nette kamer met goed werkende douche.
Geen ontbijtbuffet, maar een á la carte ontbijt, dat zeer inconsistent was. Soms werd er wel vruchtensap aangeboden, soms niet. Ook de porties waren per dag zeer verschillend. Ik heb meerdere keren een mandje met brood extra gevraagd omdat de porties gewoon niet groot genoeg waren.
Een tour geboekt bij het hotel, die men vervolgens vergeten was te regelen. Vervolgens is de tour nog wel geregeld op dezelfde dag. Hierdoor wel meer dan een uur extra moeten wachten in de ochtend. Erg vervelende discussie gehad over de prijs, die ineens hoger zou zijn.
Kortom: een erg teleurstellende ervaring, op zich vriendelijk personeel maar problemen worden niet opgelost en de kamer was ver beneden peil voor een kamer van ca. $ 200,- per nacht.
Er werd ons het volle pond voor de kamer, de excursie en de genuttigde drankjes in rekening gebracht.
Zeer onprofessioneel hotel dat ik helaas niet kan aanbevelen. Wij voelden ons niet ontzorgd, maar hadden eerder het gevoel dat we overal zelf achteraan moesten zonder dat er een adequate oplossing kwam.
P.S. in andere negatieve beoordeling wordt vaak door het hotel gereageerd dat alles inmiddels is opgelost. Onze ervaring is helaas anders, knelpunten die in eerdere beoordelingen aangegeven zijn worden helaas niet aangepakt.
De eerste toegewezen kamer had een zeer oude badkamer die bovendien niet schoon was.
Na overleg met de receptie een andere kamer gekregen met een weliswaar opgeknapte, maar nog steeds zeer middelmatige kamer.
Hier werkte de douche niet naar behoren; ofwel zeer warm, ofwel zeer koud. Een comfortabele temperatuur was niet regelbaar.
Dit aangegeven bij de receptie, maar helaas geen adequate actie ondernomen. De kraan is half gerepareerd, waarna er geen water meer uit de kraan bij de badkamer wastafel kwam. De temperatuur bleef niet instelbaar. Dit aangegeven bij de receptie, maar er is geen actie op ondernomen. Voor het aan de kamer uitgegeven bedrag verwacht je een zeer nette kamer met goed werkende douche.
Geen ontbijtbuffet, maar een á la carte ontbijt, dat zeer inconsistent was. Soms werd er wel vruchtensap aangeboden, soms niet. Ook de porties waren per dag zeer verschillend. Ik heb meerdere keren een mandje met brood extra gevraagd omdat de porties gewoon niet groot genoeg waren.
Een tour geboekt bij het hotel, die men vervolgens vergeten was te regelen. Vervolgens is de tour nog wel geregeld op dezelfde dag. Hierdoor wel meer dan een uur extra moeten wachten in de ochtend. Erg vervelende discussie gehad over de prijs, die ineens hoger zou zijn.
Kortom: een erg teleurstellende ervaring, op zich vriendelijk personeel maar problemen worden niet opgelost en de kamer was ver beneden peil voor een kamer van ca. $ 200,- per nacht.
Er werd ons het volle pond voor de kamer, de excursie en de genuttigde drankjes in rekening gebracht.
Zeer onprofessioneel hotel dat ik helaas niet kan aanbevelen. Wij voelden ons niet ontzorgd, maar hadden eerder het gevoel dat we overal zelf achteraan moesten zonder dat er een adequate oplossing kwam.
P.S. in andere negatieve beoordeling wordt vaak door het hotel gereageerd dat alles inmiddels is opgelost. Onze ervaring is helaas anders, knelpunten die in eerdere beoordelingen aangegeven zijn worden helaas niet aangepakt.
THE ZANZIBARI
Manager
10/30/2023 at 07:00
Dear Hans,
Thank you for taking the time to share your feedback with us. We deeply regret to learn about your disappointing experience during your stay at our hotel, and we sincerely apologize for the inconveniences you encountered.
We take your comments very seriously and are committed to addressing the issues you raised to improve the quality of our service. Your feedback is invaluable in helping us make the necessary improvements.
First and foremost, we apologize for the condition of the initial room you were assigned and the issues you encountered in the replacement room. Our team should have ensured that both rooms were in excellent condition, and we failed in this regard.
Regarding the a la carte breakfast and the inconsistency in offerings, we are actively working on providing a more consistent and satisfying dining experience for our guests. Your feedback regarding the tour booking and the subsequent price dispute is also concerning, and we will be reviewing our processes to ensure that such incidents do not recur.
We truly appreciate your patience and understanding in bringing these matters to our attention, and we are committed to making the necessary improvements. Rest assured, we will take immediate actions to address the issues you raised to prevent any recurrence.
Your dissatisfaction is not reflective of the level of service we aspire to provide, and we understand your disappointment. We hope that you will consider giving us another opportunity in the future to show you that we can indeed provide a superior experience.
Once again, please accept our sincere apologies for the inconveniences you faced. We hope to have the chance to welcome you back and provide a more satisfying stay.
Best regards,
Daud Ramadhan
Thank you for taking the time to share your feedback with us. We deeply regret to learn about your disappointing experience during your stay at our hotel, and we sincerely apologize for the inconveniences you encountered.
We take your comments very seriously and are committed to addressing the issues you raised to improve the quality of our service. Your feedback is invaluable in helping us make the necessary improvements.
First and foremost, we apologize for the condition of the initial room you were assigned and the issues you encountered in the replacement room. Our team should have ensured that both rooms were in excellent condition, and we failed in this regard.
Regarding the a la carte breakfast and the inconsistency in offerings, we are actively working on providing a more consistent and satisfying dining experience for our guests. Your feedback regarding the tour booking and the subsequent price dispute is also concerning, and we will be reviewing our processes to ensure that such incidents do not recur.
We truly appreciate your patience and understanding in bringing these matters to our attention, and we are committed to making the necessary improvements. Rest assured, we will take immediate actions to address the issues you raised to prevent any recurrence.
Your dissatisfaction is not reflective of the level of service we aspire to provide, and we understand your disappointment. We hope that you will consider giving us another opportunity in the future to show you that we can indeed provide a superior experience.
Once again, please accept our sincere apologies for the inconveniences you faced. We hope to have the chance to welcome you back and provide a more satisfying stay.
Best regards,
Daud Ramadhan
See the translation
Visited in july 2023
The Zanzibari had the best restaurant and kindest staff of our entire stay in Zanzibar. We fully enjoyed our three days in this beach resort and warmly recommend it. Located directly on the beach, offers possibility of long walks on the sandy coast when tide is low and is close to beautiful sand stripes where to take a swim in light green waters.
THE ZANZIBARI
Manager
10/30/2023 at 07:01
Dear Nino,
Thank you so much for taking the time to share your wonderful feedback about your stay at The Zanzibari! We are absolutely thrilled to hear that you had such an exceptional experience with us.
Our team takes great pride in delivering the highest level of service, and it's heartwarming to know that you found our staff to be the kindest during your entire stay in Zanzibar. We are dedicated to creating a warm and welcoming atmosphere for our guests, and your kind words are a testament to our commitment.
The beautiful beachfront location is indeed one of the highlights of our resort, and we're delighted to hear that you enjoyed long walks on the sandy coast and took advantage of the stunning sand stripes for a refreshing swim. Zanzibar's natural beauty is truly something to behold, and we're glad you got to experience it.
We appreciate your warm recommendation and hope to welcome you back to The Zanzibari for another memorable stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.
Wishing you safe travels and many more incredible adventures!
Warm regards,
Daud Ramadhan
Thank you so much for taking the time to share your wonderful feedback about your stay at The Zanzibari! We are absolutely thrilled to hear that you had such an exceptional experience with us.
Our team takes great pride in delivering the highest level of service, and it's heartwarming to know that you found our staff to be the kindest during your entire stay in Zanzibar. We are dedicated to creating a warm and welcoming atmosphere for our guests, and your kind words are a testament to our commitment.
The beautiful beachfront location is indeed one of the highlights of our resort, and we're delighted to hear that you enjoyed long walks on the sandy coast and took advantage of the stunning sand stripes for a refreshing swim. Zanzibar's natural beauty is truly something to behold, and we're glad you got to experience it.
We appreciate your warm recommendation and hope to welcome you back to The Zanzibari for another memorable stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.
Wishing you safe travels and many more incredible adventures!
Warm regards,
Daud Ramadhan
See the translation
Visited in july 2023
탄자니아 잔지바르섬 최북단 능위(Nungwi) 화이트 샌드 비치에 위치한 4성급 호텔로 객실의 어메니티나 서비스 위치 다 만족합니다
Visited in april 2023
A very beautiful hotel with amazing staff.
The best at Nungwi and around
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Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay at our beautiful hotel and that you found our staff to be friendly and attentive. It's our top priority to ensure that our guests have a memorable and enjoyable experience, and your kind words mean a lot to us.
We're delighted that you had the chance to relax and enjoy our private beach. It's indeed a tranquil and peaceful spot for our guests to unwind and soak in the natural beauty of Nungwi.
Regarding the transportation concern, we appreciate your feedback. While our serene location offers seclusion and relaxation, we understand that it may be a bit less convenient when you want to explore other parts of Nungwi. We always aim to provide options and assistance to make it easier for our guests to get around. In addition to taxis, we can also help arrange other transportation options and provide recommendations for places to visit.
We hope this small inconvenience didn't overshadow the overall positive experience you had with us. We value your feedback and will use it to continually improve our services.
Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything specific you'd like to see improved during your next visit, please don't hesitate to let us know.
Warm regards,
Daud Ramadhan