Avis TEN HILL PLACE HOTEL : découvrez les avis internautes sur ce lieu

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Members' reviews on TEN HILL PLACE HOTEL

4.4/5

18 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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stéphane

Visited in april 2024

We had a great Stay in this hotel.
First of all, the hotel is well located. It is only a few minutes walk from the Royal Mile (the main and most touristic street of Edinburgh’s old town), connecting Edinburgh’s castle to the palace of Holyroodhouse (the hotel is located in between). It is also close to the national museum of Scotland and Victoria street. It is a 10-15 minutes walk from the tram station (Prince street) making it easy to reach the airport.
When it comes to talking about the rooms, they are spacious, confortable and clean.
And we can only compliment the professionalism and thé kindness of the staff.
We really enjoyed staying in this hotel.

Megan Connor

Visited in april 2024

The hotel & staff cannot be topped. Clean, spacious, good food & drinks. The staff is what takes this place to the ultimate level. Everyone you interact with is incredibly kind, efficient, and thoughtful. Special shoutout to Robert who went above and beyond to help me in a pinch.

Seth Golden

Visited in april 2024

Our experience here was excellent, so much so that I had to write a review. The hotel is in a great location, with a great little restaurant and bar inside. However, the customer service was above and beyond. When traveling, we had an unexpected injury occur that resulted in a surgery, a hospital stay, and crutches. The hotel staff assisted at every step of the way. Extended stay? Absolutely easy to arrange. New handicap-accessible room? No problem. They transferred our luggage for us (and helped us track down some lost umbrellas we left in the closet!). They even located a wheelchair for temporary use in the hotel, not to mention arranging cabs and various other minor things we wouldn't have thought to ask for.

When we return to Edinburgh, we will stay here and recommend that anyone else stay here as well.

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Richard Carson

Visited in april 2024

Recommended.

Jessica chen

Visited in april 2024

這真的是很令人失望的體驗
本來以為有如此高評價的飯店實際入住後卻與想像中不同
一開始來到房間就發現WiFi無法使用
打電話給櫃檯就說目前有一些房間會受到影響要到明天早上才能解決
給我們帶來極大的不方便
再來洗澡水即便調整到最高溫度還是很冷
而且時不時還會忽冷忽熱
然而櫃檯的回覆就說這就是他們最高的溫度
實在令人傻眼
訂了兩晚真的很後悔
才住一晚就想走了

第二晚我們成功換到新的房間
結果！洗澡到一半停水
衣服都脫了
水就停了打電話給櫃檯說什麼要等一個半小時
真的有夠扯
再也不會來這個鬼地方

Sukmin Nam

Visited in march 2024

The hotel rooms were good (especially the shower was phenomenal) and location was within a 15-20 minute walk to most of Edinburgh's main attractions. The traditional Scottish breakfast spread was also delicious. However, there were two encounters with a spider and crawling insect in the room.

Ramona1331 Nikolova

Visited in march 2024

Прекрасен хотел с отлична локация, изключително любезен персонал и вкусна храна. Много удобни легла със снежнобели чаршафи,топло,чисто и уютно. Предлагат безплатни чай,кафе,топъл шоколад и бисквитки в стаите.
Престоят в този хотел беше истинско удоволствие за нас!

Mike Stuart

Visited in march 2024

Hotel is nice although food and drink is somewhat overpriced.

Wellington Osawe

Visited in march 2024

Enjoyed the meal. Great service!

Joeysfooddiary

Visited in march 2024

We had a lovely stay in Edinburgh, thanks to this fab hotel. Complete room amenities, gym facilities, dining options plus close proximity to Arthur's Seat, Waverley Station and other tourist attractions.

There are various options for the complimentary breakfast from full scottish to continental, the perfect meal to kickstart our mornings in Edinburgh. We thoroughly enjoyed it and highly recommend them.

P.S. I'm particular with my poached eggs and theirs are 11/10 ????????????

Visited in march 2024

Çok memnun kaldık. Konum başta olmak üzere her şey çok iyiydi. Teşekkürler.

Aikaterini Pegka

Visited in march 2024

Great location, super clean rooms, welcoming and helpful staff, amazing restaurant! What a gem.

Niki Kay

Visited in march 2024

Couldn't beat the location. It was clean and everyone was so friendly.

Tracey Kearney

Visited in march 2024

Great hotel and location

fadi bitar

Visited in february 2024

Marvellous

Mikala Narlock

Visited in february 2024

A truly amazing hotel! I stayed here for work and wished I’d booked a few extra days here. Great staff, great rooms, great location.

Sandra Campbell

Visited in february 2024

I went to this hotel with family for lunch recently the staff were amazing with there customer service, hotel was very clean BUT the food was awful unfortunately , the quality was terrible almost like something you would get from a street burger van.