SHERATON GRAND HOTEL & SPA
Hotel
•
€€€
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+44 131 229 9131
I am the owner
•
Click here
2024
Recommended
•
2024
Especially famous for its fitness centre and spa, this luxury hotel also features an indoor swimming pool and another outdoor heated swimming pool at 35 ° C! The decor is a bit pompous, but the rooms are large and comfortable. Some enjoy an excellent view of the castle.
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Members' reviews on SHERATON GRAND HOTEL & SPA
4.1/5
16 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
The staff here is wonderful! Very warm and helpful, especially Adam at the concierge desk! He was super helpful and went out of his way to help us plan day trips. The lounge was really nice and we really enjoyed the canapés every day. Centrally located, it was a quick walk to the castle, train station, or a multitude of restaurants. My only complaint is the pool, especially when it comes to children using it. Kids are limited to one hour (0830-0930) in the morning and one hour (1600-1700) in the afternoon. It's absolutely ridiculous! Children on holiday could use a little more time than what is allotted to have some pool fun. Unfortunately, the issue with the pool will most likely result in us staying elsewhere during our next vacation in Scotland.
Visited in april 2024
Is not 5 stars. Is an old hotel.. they offer coffee but not profesional like others hotels with lower price..I feel like 3 stars+ .. not 5..
if you want to take breakfast for 18,5 pounds, you need to go very early..if not you need to pay separately everything you take..
Our baby have 10 months.If you have little children this place is not for you! You can’t go to the pool only at 3 to 5 pm. You can’t go to Spa with the children and you can’t leave them alone to the room .
The pool water is very cold for me.. it was maybe 25 degrees. ????????
if you want to take breakfast for 18,5 pounds, you need to go very early..if not you need to pay separately everything you take..
Our baby have 10 months.If you have little children this place is not for you! You can’t go to the pool only at 3 to 5 pm. You can’t go to Spa with the children and you can’t leave them alone to the room .
The pool water is very cold for me.. it was maybe 25 degrees. ????????
Visited in march 2024
This hotel is very elegant and has a luxury feel. The spa is fun to take in. It has several options including saunas, stream rooms, and other experience spaces. The hot tub is in the paid portion with the spa. The pool and a small sauna are included with the hotel but everything else is extra. My biggest issue was the lack of privacy within the rooms. The bathrooms have glass doors and no sound blocking. It wasn't great to share the space, even with a spouse. You could hear everything. The rooms are sound proof from each other so you don't hear other guests. The stairs are available to use so you don't always have to take the elevator. The whole hotel had accessible entrances and it was accessible inside. I didn't see any parking options. The concierge staff was very helpful. They assisted with booking golf and taxis. They took our luggage to our room on arrival. It was a great experience.
Visited in march 2024
Bellissimo hotel in posizione centrale personale preparato e molto gentile anche se solo per una notte siamo stati benissimo grazie ????????????
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(Don't apply this rating to One Spa though - generally awful!)