Advertising
Members' reviews on L’OSTELLO DEI SASSI
4.1/5
23 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
L’OSTELLO DEI SASSI
Go there and contact
+39 0835 312 586
I am the owner
•
Click here
Advertising
Ventilatore in camerata, bagni ok e prezzo molto economico! Trovo che sia un'ottima opzione per chi vuole pernottare in ostello!
Ci ritorneremo sicuramente ciao e grazie. ????????
The location is perfect, right in the old town part of Matera, with free parking spots not that far. We were 2 girls and we felt really comfortable, the owner was really nice to us and also recommended some places to go.
I'm defenetly repeating when I come back to this city, and i greatly recommend, some cute cafes and cool bars are around just at the corner!
Bella atmosfera, personale gentile e disponibile
bella esperienza e alla prossima ????????
helpful staff, very clean and welcoming;
as well as caracteristic,in a typical "Lamione" of the city of Sassi
Great experience, to return!
tipica dei sassi, centralissima, consigliato
Mussten die Wanzen garnicht lange suchen, da sie im feuchten Schlafraum ohne Fenster munter über die Betten gekrabbelt sind. Trotz Vorkehrungen knapp 60 Bisse in einer Nacht.
Sind nach der ersten Nacht in ein anderes Zimmer gezogen, leider gab's auch da die gleichen Probleme.
Keine Erstattung, nur ein Magnet als Entschädigung.
Sucht euch was anderes in dieser wirklich traumhaften Stadt!!!
Electricity plug near my bed didnt work, i tell about that in morning, I ask can I change because was lots of free beds and didnt get the answer - answer was that she will see afternoon, and then again no one. And bed bugs are there a lot!And other bugs also
All over the wall and in a bed ! Also , all room with 12 beds have one small window ( I know thats historical building and you can not make it one more) and one fan!
And in the end , my plans changed so with all this negative things I ask in whatsup number are they have bed for tomorow because didnt see in booking and hostelworld and after around 5 haurs I get respond, was thinking thanks a God that allready I change plan so was going out.
Looking at other reviews, the problem has existed for years. The management is well aware of the issue and has a list of excuses pinned to the wall for the receptionist to use when people complain. To my surprise, I was shown a certificate of professional fumigation that was two months old, so the hostel is clearly attempting to tackle the problem, however these attempts are clearly insufficient. The management appears to be in denial that the infestation is unusual, claiming that recurrences are due to backpackers bringing the bed bugs in. No! Bed bugs are not typical for hostels in 2022. This hostel needs to be temporarily closed, all bedframes and mattresses replaced, and repeatedly fumigated until the problem is solved.
Unfortunately this appears to be the only hostel currently taking bookings in Matera, so backpackers are left with no choice but to stay here or avoid the city.