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ALDEN HOTEL SPLÜGENSCHLOSS * * * * *

Hotel • €€€
4.1/5
• 18 review

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Splügenstrasse 2, Zurich, Switzerland
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+41 44 289 99 99
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2024
Recommended
• 2024

The smallest 5-star Zurich welcomes you in an intimate, yet luxurious atmosphere. Located close to the Arboretum and the lake, the establishment founded in the th century is ideal for a comfortable retreat. The decoration of the rooms combines a great century spirit with a modern design, both simple and relaxing.

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Members' reviews on ALDEN HOTEL SPLÜGENSCHLOSS

4.1/5
18 reviews
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Value for money
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Chirmi Xi
Chirmi Xi
Visited in march 2024
The room I stayed in was very spacious for this price, but the trade off might be the decoration and amenities. They are NOT going to give you the impression of standard five star hotel chains, but rather an ambiguous independent one. I certainly feel everything in the room is a little old, but not to the extent that it would really bother you. For travelers who do not specifically value the freshness of furnitures, Alden Suite would be a nice choice.
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Mary Lin
Mary Lin
Visited in march 2024
If I could give this place a -100000 star rating I genuinely would. Rude condescending staff - they charged me extra for breakfast when I clearly said I did not had a guest and asked them to check the security footage and they still did not believe me - also for breakfast no one was attending me for 25 mins, I grabbed a croissant and left and they still charged me 45 euros. For dinner another guest wanted to pay by card but the system was down so they forced him to go to an ATM nearby to pay and he was clearly very upset. Restaurant is not open on Mondays. No amenities. Suites old, not well cleaned and maintained. Also, who doesn’t provide a shaving kit and an iron in the hotel room??? Very absurd atrocious place I would NEVER stay here again
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Maciej Brożek
Maciej Brożek
Visited in february 2024
Truly 5-star experience. Hotel is not brand new, however, location, staff friendliness and professionalism as well as excellent food (both breakfast and dinner) make it my place to go when I visit Zurich.
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Isabelle Bauwens
Isabelle Bauwens
Visited in february 2024
Hôtel avec de très belles prestations, la suite est sublime et très spacieuse, la literie est d’un confort absolu. Tout est fait pour passer un beau séjour.
Le personnel est avenant et à l’écoute des besoins.
Petit bémol toutefois sur le bain à remous qui est inutilisable car le bouchon pour fermer l’évacuation de l’eau est cassé.
Également le petit déjeuner est servis jusqu’à 11h00 et il n’y a plus de croissants à 10h…dommage pour un 5 étoiles.
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Jim I
Jim I
Visited in january 2024
Deserve more than 5-star! Very welcoming front desk, top facilities and good location. Will definitely choose this hotel to stay if I come to Zurich again
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