GIORDANO HOTEL

Excellent hotel

My bestie and I found this hotel on our last day of our visit to the Amalfi coast. We had a horrible experience at the hotel we had been staying at for 3 nights in Praiano. The air conditioning did not work in our room and when we tried to switch rooms to one that was available, the hotel management would only switch us if we paid 100 Euros more. There was no empathy nor problem resolution offered at any time. They threatened that even if we moved hotels, they were still going to charge us for the entire stay. Way to treat your guests, especially when they did nothing wrong. All we wanted was a room with working air conditioning, which we paid for!

When we found Hotel Giordano, we inquired about using the pool for the day because we were seeking relief from all the heat. We were greeted by Giusy, who heard our horror story and took it upon herself to try to help us. She did! She was able to offer us a room at the lovely hotel at a discounted rate and on top of that, she upgraded our room when she learned we were in Italy for our milestone birthdays. Giusy was instrumental in helping us end our vacation on a positive note. If it weren't for the exceptional customer service we received at Hotel Giordano, we may never had gone back to Amalfi. Instead, I now want to bring my adult kids and the family back to Ravello, to Hotel Giordano, so they can experience the Amalfi coast as it should be experienced.

Thank you Giusy and to all the others at Hotel Giordano that treated us with dignity and respect. You made us feel valued. Thank you for salvaging what would have turned out to be a bad experience for us. I will always be grateful for your kindness.

Lo recomiendo ampliamente !!!
Hermoso, tranquilo a una cuadra del centro de Ravello dos de la terminal buses y taxis
Personal amable, respetuoso. Habitacion de lujo.

Bien situé par rapport à la place centrale à Ravello. Accueil exceptionnel de la part de Giuseppe qui a été d'un conseil hors pair aussi bien pour les sorties que pour la logistique de notre séjour. Chambre avec énormément de charme et une piscine avec une vue panoramique sur les hauteurs de Amalfi. Une note exceptionnelle pour la douche de la piscine et pour le service.

The hotel is very romantic and beautiful. The staff is nice and helpful. We got upgraded to a standard room with balcony facing the pool and town square. It was very fresh, modern and really fitted well with my picture of Italy.

The pool was quite cold, but that might be the custom in this area. It felt refreshing, but might not be for everyone.

Since Ravello is a more quiet town I imagine a lot of families stay here. The town square was full of playing(and shouting) children in the evenings.
Unfortunately for us there were many families with smaller children in the hotel during our stay. Which did make it hard to relax by the pool.

Breakfast was amazing with fresh fruit and all you could need. Remember to ask the staff for your morning cappuccino ????